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HP Printer - 40 MIO Error Message

Posted on 1997-05-28
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Last Modified: 2013-12-23
Have installed HP4M printer on NT Network (have others already installed).  Using Jet Direct card interface.  Printer and NT Printer Server on on same segment of Ethernet backbone.  Getting random HP Printer - 40 MIO Error Message - Have come in on weekend and printer from every PC using that printer with no error showing up - could this be a problem with collisions of packets on network during daily use? Can press shift + continue and printer will run.  Small problem large headache!!
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Question by:wwcv
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4 Comments
 
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Expert Comment

by:mccarthy
ID: 1560414
What version of NT are you using, and what is the make/model of your network card?  Also, have you checked the event viewer?  Check for corresponding errors in the system and/or application log.
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Author Comment

by:wwcv
ID: 1560415
Using NT 4.0 with HP Jet Direct card installed in the Printer.  Checked event viewer with no results.  Did change network cable from hub to printer this morning and have not had the error appear by the time I left work.  Will check it out in the morning again.  The error message according to the printer manual is:  abnormal connection break - not too sure what that really means, but have assumed that there is a loose connection on the cable, or the Jet Direct card itself or even possibly at the hub.  
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Author Comment

by:wwcv
ID: 1560416
Adjusted points to 130
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mccarthy earned 390 total points
ID: 1560417
I have had this problem myself once before.  In my case, the network card in my NT server was not fully compatible with NT 4.0.  In general, any inconsistency in the network will cause the  printer to give that error.  The best things to check are the network card on the server, the network driver on the server, or (in your case) the cabling and hubs.
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