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Automatic e-mail reply

Posted on 1997-05-29
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Last Modified: 2013-12-23
I am setting up an automated-reply system for an e-mail helpdesk. How can I have the computer run a program whenever new e-mail is received in a certain accout?
I am using Digital Unix running on an Alpha.
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Question by:Slarti
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josv earned 100 total points
ID: 1582110
Yes you can!

Assuming that sendmail is doing the mail delivery, you can set up an email alias that will feed your email through a program. Sendmail maintains an alias file (usually /etc/aliases) that can be used to create email aliases for users, or groups of users. The usual syntax is:

admin: josv, frans, erik

to denote that all mail sent to admin@somehwere should be sent to all three users (josv, erik, frans). However, sendmail also allows the following syntax:

helpdesk: "| myprog"

This means that whenever sendmail detects mail for helpdesk@somewhere, it starts the program myprog and feeds the email message as stdin.

++Jos
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