fanatol
asked on
Windows NT4 Printing
When printing to a Banyan Vines network printer (HPLJ4), the job is spooled OK, but then the system fails with "An application error has occurred.. spoolss.exe Exception: access violation". Access to the printer is then lost (RPC Server is unavailable)and I need to reboot. This always occurs with WordPerfect 6.1. It does not occur with Qpro 6.
DOS does not recognize the printer at all. I'm using Windows NT 4 Workstation on a P5-120, 32MB RAM, 1.6GB HD, ATI Mach32 Video 1MB RAM.
I have tried the latest Banyan client, other HP drivers, re-installed software (many times). The network OS was upgraded to Banyan 7. The problem occurs with other users as well.
I've had many suggestions, but none have worked so far.
Thanks for your help.
DOS does not recognize the printer at all. I'm using Windows NT 4 Workstation on a P5-120, 32MB RAM, 1.6GB HD, ATI Mach32 Video 1MB RAM.
I have tried the latest Banyan client, other HP drivers, re-installed software (many times). The network OS was upgraded to Banyan 7. The problem occurs with other users as well.
I've had many suggestions, but none have worked so far.
Thanks for your help.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
I rated the answer as 'D', even though petar's solution was unsuccessful, and s/he asks more questions than provide answers.
However, the questions are vaild and I have considered those
side effects. I have stopped short of loading the NT Service
Pack 3, because it seems more complicated than it's worth!
I think it's an NT-Banyan problem, that has to be addressed in a future release, but I hoped for a temporary fix.
However, the questions are vaild and I have considered those
side effects. I have stopped short of loading the NT Service
Pack 3, because it seems more complicated than it's worth!
I think it's an NT-Banyan problem, that has to be addressed in a future release, but I hoped for a temporary fix.
I guarantee that I am a HE. If you would like to proceed further to resolve the issue I am happy to continue the exercise?
..Petar
..Petar
ASKER
I was hoping that Petar had a solution from me,
given the further information that I supplied.
So yes; please do continue.
P.S. Thanks for clarifying the gender of 'Petar' - it's
not a name I'm familiar with, so I did not make assumptions!
given the further information that I supplied.
So yes; please do continue.
P.S. Thanks for clarifying the gender of 'Petar' - it's
not a name I'm familiar with, so I did not make assumptions!
ASKER