Windows NT4 Printing
Posted on 1997-05-29
When printing to a Banyan Vines network printer (HPLJ4), the job is spooled OK, but then the system fails with "An application error has occurred.. spoolss.exe Exception: access violation". Access to the printer is then lost (RPC Server is unavailable)and I need to reboot. This always occurs with WordPerfect 6.1. It does not occur with Qpro 6.
DOS does not recognize the printer at all. I'm using Windows NT 4 Workstation on a P5-120, 32MB RAM, 1.6GB HD, ATI Mach32 Video 1MB RAM.
I have tried the latest Banyan client, other HP drivers, re-installed software (many times). The network OS was upgraded to Banyan 7. The problem occurs with other users as well.
I've had many suggestions, but none have worked so far.
Thanks for your help.