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Windows95 Setup question

Posted on 1997-06-06
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Last Modified: 2013-12-16
I tried to use DUN for the very first time but after the number dialed and
I got the "Locating server" message, I then get an error message that says
"An essential file is missing - please re-load Dial-up networking " (or
words to that effect.) It doses not say the same of the file.

I have re-loaded Dial-up Networking twice and still get the same message.

I currently have Compuserve on my sysytem.

I contacted my PC support and they say it appears to be a problem with
Win95.
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Question by:robinkenny
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6 Comments
 

Expert Comment

by:etxfrsv
ID: 1748645
It doesn't give a hint of the name of the missing file?
0
 

Author Comment

by:robinkenny
ID: 1748646
Edited text of question
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Author Comment

by:robinkenny
ID: 1748647
It does not say the name of the missing file.
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LVL 1

Expert Comment

by:rpm
ID: 1748648
What did you do in order to reload Dialup Networking?
0
 

Author Comment

by:robinkenny
ID: 1748649
I uninstalled DUN and Direct Dial from within WIN95 and then re-installed using "Add sofware"

It has been suggested to me that perhaps I have a Winsock problem with my Compuserve account which does not use DUN. I will be ended my Compuserve account when I get this sorted out. Any ideas?

 
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LVL 6

Accepted Solution

by:
joe_massimino earned 0 total points
ID: 1748650
A very common problem regarding winsock, or dialup networking problems can be traced back to other software drivers from other dial-up accounts conflicting with the ones supplied by Win95.
One way to approach this is to find a utility which will find duplicate files on your PC. This can be left over files from a previous TCP/IP setup, or a setup from another ISP in which you did not use DUN as supplied by Win95, but instead an install disk supplied by the ISP, ie. Prodigy, AOL. I wish I could be more specific, but you do not supply enough specific clues.  I install DUN all the time, several times a week, and troublshoot it more often than that.  The most common problems stem from a user who does not understand what they are doing, and as a result, install the same TCP/IP many times when what they really have is  incorrect information in the TCP/IP setup.  From the look of the last line in your comments your problem may be caused by the setup for your Compuserve software.
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