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"Add Printer" failure

Posted on 1997-06-19
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Last Modified: 2013-12-16
I'm experiencing the loss of the "Add Printer" program/function and have been unable to fix it by downloading and replacing all of the files referred to in the Knowledge Base article on the same subject.

 Can I do it with a registry fix of some sort? I've tried everything that seemed safe enough to do that I was capable of doing.

If I have to reinstall Win95, can I just reinstall it over the old one?

Do I lose my old data files?



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Question by:abazar
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Expert Comment

by:smeebud
ID: 1748881
Please tell me if these articles are what you read, and did you carry out the suggestions:
Add Printer Button in Control Panel Not Working
http://www.microsoft.com/kb/articles/q68/3/43.htm

Add Printer Wizard Does Not Run
http://www.microsoft.com/kb/articles/q152/1/87.htm

No since in duplicating your efforts.
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by:abazar
ID: 1748882
I read and tried the fixes in the Knowledge Base articles including replacing the .dll and .inf files mentioned there.
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smeebud earned 150 total points
ID: 1748883
As far as re-installing. The safe way to do it is:

When all else fails, reinstall win95 from the command
prompt using (setup /p f ) command, that will clean
your system files and replace missing and damaged files,
without over-writting your updated dll's vxd's ect.
f - This switch enables Clean Registry mode. It forces
Detection to clean the root branch of the registry
before starting. This switch is ignored when Setup
is run in the Windows 95 graphical user
interface (GUI).
The default is disabled. Example: setup /p f

For a complete list of setup switches see:
Windows 95 Setup Switches
http://www.microsoft.com/kb/articles/q128/4/00.htm

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Author Comment

by:abazar
ID: 1748884
I am pleased with the answer but I still need to know what, if anything, I have to fear about losing data files. I recall that happening some years ago when I reinstalled one of the earlier versions of Windows.
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