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"Add Printer" failure

abazar
abazar asked
on
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Last Modified: 2013-12-16
I'm experiencing the loss of the "Add Printer" program/function and have been unable to fix it by downloading and replacing all of the files referred to in the Knowledge Base article on the same subject.

 Can I do it with a registry fix of some sort? I've tried everything that seemed safe enough to do that I was capable of doing.

If I have to reinstall Win95, can I just reinstall it over the old one?

Do I lose my old data files?



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Commented:
Please tell me if these articles are what you read, and did you carry out the suggestions:
Add Printer Button in Control Panel Not Working
http://www.microsoft.com/kb/articles/q68/3/43.htm

Add Printer Wizard Does Not Run
http://www.microsoft.com/kb/articles/q152/1/87.htm

No since in duplicating your efforts.

Author

Commented:
I read and tried the fixes in the Knowledge Base articles including replacing the .dll and .inf files mentioned there.
Commented:
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Author

Commented:
I am pleased with the answer but I still need to know what, if anything, I have to fear about losing data files. I recall that happening some years ago when I reinstalled one of the earlier versions of Windows.

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