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microsoft fax

Posted on 1997-06-19
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Last Modified: 2013-12-16
I upgraded from msft 3.1 to win 95 and cannot receive faxes. Outgoing faxes work fine---incoming faxes answer then disconnect. I connect to an ISP thru msft dialer. I have a 33.6 USRX internal modem installed-40mgs-Pentium 60-Microsoft Exchange seems to be installed properly--any answers?
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Question by:wej50
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Expert Comment

by:Ikon
ID: 1748891
wej50, are you running MS Exchange Inbox to answer faxes??
If so, you should have a little fax icon in your system tray.
Double clicking on this should give you an "answer fax" window, are you using this?
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Accepted Solution

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crr2d earned 100 total points
ID: 1748892
First look under Start/Setting/Control Panel/Mail and Fax to make sure that you have the microsoft fax service installed.  If not, got to Add/Remove Programs and add microsoft fax to the service.

If this looks okay you might try lowering the speed of your modem to accept faxes.  Most older fax machines work at < 9600 baud.  If your modem insists on connecting at higher speeds then the connection will be lost each time.

You should be able to check the settings out under Start/Settings/Control Panel/Modems.

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