Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

access violation

Posted on 1997-06-22
1
Medium Priority
?
646 Views
Last Modified: 2013-12-28
I'm having a recurring problem installing some new software.  I'm running NT4.0 with SP3 installed with the OOBS, DNS and Java hotfixes applied.  Here's the problem.  When I run the installation programs for Diskeeper Lite and NetScan Tools I get the following error message.

"INSO432_MP.exe
access violation 0xc0000005 address 0x0046826a"

[Note: the address differs depending on which program I'm trying to install]

I'm logged in as an administrator when I try to install the programs.  I'm lost.  Any help would be greatly appreciated.
0
Comment
Question by:rhpeters
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 

Accepted Solution

by:
BakerAS earned 400 total points
ID: 1779050
The "INS0432_MP.EXE" is part of an Install Shield installation. It would appear that one of your installs hung, and is still using this file (which you will find somewhere in your Temp directory). I suggest that you log off or shutdown, then when you log back on, delete all the files from the Temp directory, then try one of the installs again.
0

Featured Post

VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article shows how to use a free utility called 'Parkdale' to easily test the performance and benchmark any Hard Drive(s) installed in your computer. We also look at RAM Disks and their speed comparisons.
Compliance and data security require steps be taken to prevent unauthorized users from copying data.  Here's one method to prevent data theft via USB drives (and writable optical media).
This Micro Tutorial will give you a basic overview of Windows DVD Burner through its features and interface. This will be demonstrated using Windows 7 operating system.
This is used to tweak the memory usage for your computer, it is used for servers more so than workstations but just be careful editing registry settings as it may cause irreversible results. I hold no responsibility for anything you do to the regist…

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question