Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

access violation

Posted on 1997-06-22
1
Medium Priority
?
652 Views
Last Modified: 2013-12-28
I'm having a recurring problem installing some new software.  I'm running NT4.0 with SP3 installed with the OOBS, DNS and Java hotfixes applied.  Here's the problem.  When I run the installation programs for Diskeeper Lite and NetScan Tools I get the following error message.

"INSO432_MP.exe
access violation 0xc0000005 address 0x0046826a"

[Note: the address differs depending on which program I'm trying to install]

I'm logged in as an administrator when I try to install the programs.  I'm lost.  Any help would be greatly appreciated.
0
Comment
Question by:rhpeters
1 Comment
 

Accepted Solution

by:
BakerAS earned 400 total points
ID: 1779050
The "INS0432_MP.EXE" is part of an Install Shield installation. It would appear that one of your installs hung, and is still using this file (which you will find somewhere in your Temp directory). I suggest that you log off or shutdown, then when you log back on, delete all the files from the Temp directory, then try one of the installs again.
0

Featured Post

Ask an Anonymous Question!

Don't feel intimidated by what you don't know. Ask your question anonymously. It's easy! Learn more and upgrade.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this modest contribution, I want to share with the IT community (especially system administrators, IT Support Engineers and IT Help Desks) about Windows crashes/hangs and how to deal with these particular problems.
Unable to change the program that handles the scan event from a network attached Canon/Brother printer/scanner. This means you'll always have to choose which program handles this action, e.g. ControlCenter4 (in the case of a Brother).
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

782 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question