I'm not certain whether this question qualifies as a general computer question or a game related question, but here goes. I'm playing Sierra's The Beast Within on a Pentium PC with a generic brand CD-ROM drive which is labeled Drive D in a Windows 95 environment. Since the game has crashed with a "Not Reading CD-ROM in Drive D" error, I can no longer access the D drive. The game is fully exited, but any attempts to access the drive gives me a "D:\ not accessible. Device is not ready." error and co-occurs with a whirring sound from the CD-ROM drive which sounds as though it's spinning but not accessing. It's also been called error #15 by other applications which need the D drive. I need help getting the D drive to be recognized!
The technical support from Sierra says it's caused by an interruption of data flow from the CD. They say "This could be caused by outdated drivers, other programs resident in memory interfering, a dirty CD or an error on the CD." However, I've tried several CD-ROMs that should be fine to work to no avail. I've also tried to remove the CD-ROM drive throught the Device Manager and re-loading it from the floppy disk that accompanied the drive to no avail. I've even tried to use a boot disk as per instructions given by Sierra which should load the appropriate CD-ROM driver upon re-booting the computer. This did not work either. Restarting the computer altogether does not work.
I have since gotten a new copy of the CD in question that gave rise to the error that subsequently caused the Drive D to not be read, but it's rather moot since the D drive can't be used anyway! I'm at a loss! I need specific instructions on what to do, since I am a rank amateur at using a computer. Please help!