Express Modem Init Fails!

Earlier this year I bought a Powerbook Duo 2300c, which came new with an Apple Express Modem (I think, there was NO documentation). All I know is there's an internal modem in there somewhere.

I have never before used the internal modem: at home I use a GV Teleport 33.6/Internet and at work a GV Platinum 28.8.

Now I'm travelling. When I try to connect to my ISP with FreePPP and the internal, I get an alert:

 "The modem does not seem to be responding to the initialization parameters.",

to which I can respond "OK" or "Try Generic Initialization." Naturally, I try the latter, and I get the same darn alert again. Does anyone know what this means, or how to avoid it?

For what it's worth i can use that same modem and call into my office and connect just fine. It's FreePPP, I think, that can't read it.
Follow-up:

When I use the internal, should I be selecting (in the Modem control panel): "Express Modem 14400" or "Express Modem ARA 2.x"?

How can I tell what modem I have installed? Neither Apple System Profiler nor Now Profile give me this information.

Any help, much thanks!

  Cotty Chubb
cottyAsked:
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weedCommented:
I had this same problem with my dads GV internal. First off you should be selecting "Express Modem 14400". The ARA one is for appletalk remote access. My answer? Check the string youre using to call your office with. Then put that into freeppp and use it to call your isp. If you cant find the string try using something simple like AT&F or AT&F1. Those will reset the modems default parameters to factory settings. Can you use the software you use to call your office to call your ISP? It could be an option.
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cottyAuthor Commented:
I'll try this out when I have time to break everything down and try to re-write the init string that FreePPP uses.

Something about Weed's tentative style led me to the C grade, rather than an A or B. Of course, if it works, it's an A+.

  Cotty
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