Smart heap library/bad memory pointer/osa error

I get this error from time to time. It is usually followed by an
illegal operation in OSA file that will not clear. This then prevents
a reboot or shut down from the start button. I then must hit the reset
button. Any ideas or help would be appreciated. Thank you.
gguestAsked:
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sundancerCommented:
Edit \windows\system.ini and add the following lines under section [Enh386]

MinSPs=16
MaxBPs=768

These may help.  Also, boot up with in the logged mode (hit F8 right when 95 start loading).  It will create a file called BOOTLOG.TXT.   Once loaded, see if you find any devices/fonts/drivers FAILing to load .

You may have a corrupt dll somewhere.
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