midw
asked on
Why does this happen on shutdown?
For the past several weeks I have been having a problem which seems to occur about one out of four shutdowns. I get a message that Explorer has performed an illegal act. I then shut it down as I have no other option. Instead of continuing with the shutdown process, explorer restarts. The only way to shut down the computer seems to be to tell
it to restart in dos mode and then just turn it off. This all seemed to start after I installed the Corel WordPerfect 8 suite.
Anyone have any ideas?
it to restart in dos mode and then just turn it off. This all seemed to start after I installed the Corel WordPerfect 8 suite.
Anyone have any ideas?
ASKER
However, do I not then take the chance of overwriting newer files of the same name acquired during the last two years? Of more importance, explorer works fine while the computer is running.. It only faults at shutdown time. If caused by an overwritten dll, why does it not happen on startup or while running and why only some of the time at shutdown?
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ASKER
I do not load any Corel programs in my startup group or from system or win.ini. That part of your answer therefore will not work.
Are you sure that a reload of windows 95 with your switches will not overwrite any updated files?
Thanks for your help.
Are you sure that a reload of windows 95 with your switches will not overwrite any updated files?
Thanks for your help.
From computer to computer, anything is possible. However, I've done it, and so has several others I've advised, all with success.
Before doing that, I would, with aid of a uninstaller that records registry entries, if you did that, remove Coral as that you say is when the problem started.
If you don't want to do that, Yes I have confidence in the setup method I told you about. But, I'm here and you're there. Easy for me to say huh.
See:
A Complete List of Windows 95 Setup Switches
http://www.microsoft.com/kb/articles/q128/4/00.htm
Before doing that, I would, with aid of a uninstaller that records registry entries, if you did that, remove Coral as that you say is when the problem started.
If you don't want to do that, Yes I have confidence in the setup method I told you about. But, I'm here and you're there. Easy for me to say huh.
See:
A Complete List of Windows 95 Setup Switches
http://www.microsoft.com/kb/articles/q128/4/00.htm
Also read these two options carefully.
The first one in particular.
http://www.microsoft.com/kb/articles/Q140/4/41.htm
http://www.microsoft.com/kb/articles/q137/3/35.htm
The first one in particular.
http://www.microsoft.com/kb/articles/Q140/4/41.htm
http://www.microsoft.com/kb/articles/q137/3/35.htm
Windows will ask if you want to do a complete reinstallation or just reinstall files which have been corrupted or are missing. Choose the latter - this is quicker and should solve your problem
Regards,
Stuart.