Troubles with redial in MS Fax in Win95
Posted on 1997-07-13
I did not succeed to make MS Fax service in Windows 95 to redial a fax number if that number is busy, does not answer, a voice is answering instead of a fax machine, or even an error appeared in connecting with the other machine. Immediately after the first call, I receive the error mail message from the "System Administrator".
I need to receive this mail message ONLY after retrying the call the specified number of times.
In Windows 3.11 I've found the same problem with MS At Work Fax, but after some digging in ini files, I've found in efaxpump.ini the "RedialLevel=0" setting. With any value greater than 0, the problem in Win 3.11 is solved (but this setting cannot be made through the normal panels but only manually). It is interesting that I did not find any other
way to change this setting than manually, directly in efaxpump.ini. And of course, this setting is undocumented :(.
In Win95 there is no efaxpump.ini or RedialLevel key in registry or in an ini file. Of course I've made the necessary settings (at least I hope so) in
"Number of retries" and "Time between retries", but I did not find an equivalent setting to enable (even manually) the redial option. I've tried 5 (five!) types of fax-modems (US Robotics Courier V.Everything and US Robotics Sportster external versions between them, but also ZOOM internal and a "no name" internal). I'm sure this problem is not of a hardware nature. In fact, I'm sure there is a way to solve this, because of the same problem in Win3.11, and I think there is some of the same chunk of code inside, but I'm not able to find the solution. The problem is the same in Win95 OEM standard, Win95 OSR2 and Win95 Retail version on CD-ROM.
If someone want to try this, PLEASE SIMULATE AN ERROR (for example by extracting the cable from the back of the modem), not only by calling a busy number. It seems that with a busy number, in some countries the redial option is working, but in Romania, usually the modems does not recognize the busy tone. Anyhow, the redial option must work in all the other cases I've mentioned above.
Oh, and in Dial-up networking, the redial option is working OK, I've seen a lot of messages around this subject, but I've seen there is no problem here, on my computers (office and home). If the the line is busy, the modem does not recognize the busy tone but after about 45 seconds (without a carrier) it gives up the call and start retrying.
Could anyone help?
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Thank you very much for reading.