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Access - WINMM.DLL page fault

grh
grh asked
on
Medium Priority
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Last Modified: 2006-11-17
I have MSOffice professional on 5 PCs, 4 work fine, on one PC, when I try to run ACCESS to fails with a message informing me of a page fault in respect of WINMM.DLL

All 5 PCs are running Win95, all (in theory) set up the same. Any ideas as to cause (and preferably solution......I have reinstalled MS Office several times on offending PC)
Regards,
Garry Homer
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Commented:
Possible problem:

Your sound card is having trouble playing all types of sound.
 
RESOLUTION
==========
 
To test this issue, disable your sound card by following these steps:
 
1. Click the Start button, point to Settings, and click Control Panel.
 
2. Double-click the Multimedia icon.
 
3. On the Advanced tab, double-click Audio Devices.
 
4. Double-click the sound card device.
 
5. Click Do Not Use Audio Features On This Device, and then click OK.
 
6. If you are prompted to restart Windows, do so at this time.
 
Try your program now. If the Winmm.dll error does not occur, the sound card settings need to be examined. For information about troubleshooting your sound card settings, refer to your sound card documentation, or contact the manufacturer. There may be a newer sound card driver (software) available to correct this problem.
 
If you continue to receive the Winmm.dll error, contact your Windows 95 service provider.
 
To re-enable your sound card, repeat the steps above, but click Use Audio Features On This Device.

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grh

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Commented:
Did not solve the problem (PC has no sound card).

I am beginning to suspect that the problem is caused by an item of software (Tracker) if it is run BEFORE trying ACCESS. Tracker appears to cause several strange effects.........and maybe this is something I will have to live with.

Thanks to Bogey for his advice.

Garry Homer
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