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fatal exception 0E on boot up

Posted on 1997-07-22
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Last Modified: 2013-12-16
I have a Packerd Bell system that gives me the following error on boot up of WIN95.

A fatal exception 0E has occourred at 0137:BFF9A07C. The current application will be terminated.

When I press the return key it is hung... Can you help me. I  can do a step by step boot and say no to everything and get a DOS prompt. Once there I am able to work in DOS like normal. I ran MSD, Scandisk, and  Checkit and did not  find anything wrong.

Please give me a clue as to were I should be looking or what to do next. Thanks....

Jean
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Question by:shawnee
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8 Comments
 

Author Comment

by:shawnee
ID: 1749674
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johnsm earned 100 total points
ID: 1749675
It looks like you have some programs loading up automatically when you go into windows that are causing problems. These would be in the win.ini file. Boot to DOS, go to the windows directory and edit the win.ini file. Make sure there are no programs loading on the LOAD= line and on the RUN= line. One other thing you can try is to look for device drivers that may be causing conflicts. There is a file in your windows directory called SYSTEM.CB. This is a system.ini file that you can use to boot with that will not load anything that could cause conflicts. (The CB stands for clean boot). Save your system.ini as something else and copy this SYSTEM.CB to SYSTEM.INI. Try booting up that way and see what happens.
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by:shawnee
ID: 1749676
This was a very good answer. By Replacing the system.ini file with system.cb I did get rid of the exception. But now I have a registry error. Was this caused by the exception. Is the only why to correct a registry problem to reformat the hard drive and reinstall? Is there a better why? I am new at this do I need to re-enter this as a new question or what?


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by:johnsm
ID: 1749677
Here is how it works (I believe). Since I answered the question and you graded it already (thanks, by the way), I can see your comments and you can mine. Other people will see this as a previously answered question and will have to pay something like 10 points to see the answer and any comments you and I make from here on out. If you want help from me, then you don't need to re-enter a new question. If you want everyone else to see it and have a chance to input comments, then yes you do need to enter it as a new question. Because not too many people will just happen to venture into this question unless they are looking for something specific.

Back to the issue.

If you were able to boot up with the CB file then that is good. But now we need to see what was causing the problem. Look at your old system.ini and compare it to the system.cb. Some of the stuff in you old system.ini is needed to run properly. The fact that these things are now missing is what is giving you the registry errors. It is going to take some trial and error, but basically what you need to do now, is put the information that was in the old system.ini back into the the new system.ini one piece at a time. Reboot each time and see which exact thing is causing the error. Leave that one thing out, put everyting else back in and you should be alright. Now, if you need the one thing that was causing the conflict, you are going to have to replace it with a good version of that file.

Make sure you keep a good copy of system.cb by copying it to something you can remember.

Let me know what happens.
 
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by:johnsm
ID: 1749678
Oh yea, I forgot to mention, You do not have to format and re-install! There is a much better way to fix registry problems.
If your registry errors don't clear up with the above mentioned comments, we'll deal with that later.
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Author Comment

by:shawnee
ID: 1749679
Before I saw your above answer I did put in another question about the registry.
I ended up useing the .1st file under root. This one was not really correct but it was not seen a faulty by Win95?? Any way this way I was able to reinstall Win95 without removing the world. I just removed wind95 and re-installed .. All looks good now.

Is there another way to have handled this?

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Expert Comment

by:johnsm
ID: 1749680
I was just going to say that you can just use regedit to modify any registry entries you might need, but it looks like you probably did the best thing you could do.

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Author Comment

by:shawnee
ID: 1749681
Thanks
Jean

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