Remote Access

Looking for some help with a Ethernet LAN that I set up. I now want to be able to access the server remotely.

From the information that I gathered I find that I use the following for upwards of 8 simultaneous dial-up connections;

Apple Remote Access Multiport Server
Apple Remote Access Serial Cards (or similiar)
Apple Remote Access Client
8 phone lines

How would I establish it so that the clients can phone in on one telephone number and have it roll over to another releasing the first number for others to be able to call in on that line.

Any assistance that you can offer in this regard would be greatly appreciated
Donald Woodford
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You will definitely need to call your favourite phone company to handle this one. In London I had a set of phone lines which came into the office as a set of ISDN channels. The phone company handled all the roll over stuff themselves.

Also, there's a very nice product which you should look into - Shiva's LanRover at The product supports ARA and also TCP/IP and RAS in case you ever get any PCs in. Additionally, it also provides a modem pool for your machines.


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corvett77Author Commented:
I would hope that you will forgive me if the following statements and/or questions are fundamental in nature as this is my first attempt in establishing a remote access.

I found out as you indicated I can have the phone company put the eight numbers in a HUNT GROUP and it will automatically do the rollovers for me.

Would the following connect be correct if I'm using Apple Remote Access Multiport Server;
1. Install Apple Remote Access Serial Cards (or something similar)
2. Connect the ports on the Serial cards to the 8 individual modems.
3. Connect the phone lines to the modems.

How would the product you recommended (Shiva's Lanover) fit in with the connection?

The phone lines you had coming into the office as ISDN channels is there an advantage over using the regular analog signal and how would I establish a ISDN connection?

Any other suggestions as to hardware or software you can offer would be greatly appreciated.

Donald Woodford
Your scheme will work; that's what the hunt groups are for.
Shiva's Lanrover has some additional capabilities of creating TCP/IP connections and SPX/IPX as well as some other protocols.

The advantage here is that you'll be able to use the same device for Windows or Unix machines, if you ever get any. Whereas the ARAMS will only do AppleTalk (I think). Also, since ARA 3.0 will support TCP/IP making IP the future I'd rather go for that. I'd check to see if the ARAMS will serve IP. As I've already mentioned you also get a modem pool accessible from your Macs.

The advantage of ISDN is that it's a cleaner system in that you don't have to pull 30 odd lines in. I'm not sure if there are any   performance advantages though it is digital.

Without knowing what you need it for I'm not sure what to recommend. But you might want to take a look at Farallon's Timbuktu Pro, it's a really good remote control program. Let me know if you want any more info.
corvett77Author Commented:
The remote access will be mainly for accessing a FileMaker Pro database. Presently it is totally a MAC network but I should plan so that if there is a need PC's can also access the network.

With that in mind as you mentioned ARAMS I believe only suport a AppleTalk network and further believe ARA Client (the remote software) is available only for the MAC. It's looking like I should go with the Shiva LanRover and Timbukto Pro.

a) Would the physical connection for the Shiva's LanRover be the same as the ARAMS?

b) I've come to find out that ISDN is a metered service from the telephone company. You say that with it I don't have to pull in 30 odd lines how it that?

Any other suggestions as to hardware or software you can offer would be greatly appreciated.
Donald Woodford
a) Shiva's LanRover sits on your network, any machine on the network will be able to access it and its modem pool and any machine dialing in will be able to access any machine on the network. You can also set permissions, passwords, logging to and from all devices.

b) What I we had in London was a set of ISDN channels coming into the office vs. having to pay for separate phone lines. It turned out to be a very much cheaper way to do it.

Oh, one VERY important thing I forgot to mention was that ARA dial OUT from a machine doesn't work through the LanRover but when ARA 3.0 comes out with IP support it shouldn't matter. It all depends on your timeframe.

The only real problem I see with ARAMS is that it does only support AppleTalk which may or may not fit into your future.
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