Solved

OT Disconnect

Posted on 1997-08-15
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Last Modified: 2013-12-27
I'm using OS 7.6.1 on my Performa 6400/200 with internal express modem. I keep getting "Open Transport-You've been disconnected" errors for no  apparent reason. I'm using Netscape Communicator 4.01 but I had the same with 3.01. It seems to happen if I hit the stop loading button and then try to click on a new link, it won't respond, or says server not responding then I get the above error message. It also happens when I switch from e-mail back to browswer windows on Netscape. I'm using OT 1.1.2 and OT/PPP 1.0
Thanks for any suggestions.
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Question by:lardlad
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themacman earned 100 total points
ID: 1542276
As far as I can tell, this is an OT or OT/PPP problem. I get this at random also. It can happen in any internet program, not just Netscape.



If I read the release notes correctly, this problem is supposed to be fixed in OT 1.2 and OT/PPP 1.0.1 that ships with Mac OS 8. Try it out and see if it helps.
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by:mudbike
ID: 1542277
You have deducted 10 points for an answer that solves nothing.Mac OS 8 does not solve this problem at all. Mac tech support has no clue and actually recommended to me that I deinstall OS 8 and go back to 7.6
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by:mudbike
ID: 1542278
I have used my back button twice to look at the same non-answer to this question and now have given up 30 points for absolutely nothing-nice going.
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by:themacman
ID: 1542279
it's not Mac OS 8, it's OT 1.2 and OT/PPP 1.0.1 but I think they both require OS 8 (I forget). I will say that it definately solves my problems. I no longer get OT/PPP suddenly disconnecting me from the net.

If you are still having problems, I supect a problem with the CCL file for your modem.

Hope this helps.
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Author Comment

by:lardlad
ID: 1542280
Thanks,
I just got Mac OS8 and I still get disconnects, but not as often. Now I just get Netscape crash at close. I upgraded to Norton Utilities 3.5.1 with crashguard to help save my work, but I'll definitely check the CCL file. Thanks.
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by:themacman
ID: 1542281
At this point, it's important to narrow things down.

1) Do you get disconnects after a specific time period (say when idle after a certain time). It that's the case, Make sure the Disconnect if ide for XX minutes is NOT checked in the Connection options for OT/PPP.

2) does it happen in other Internet apps? This would narrow the scope to a problem with OT/PPP or the CCL Scripts or a specific application (Netscape in this case). if it only happens in Netscape, try Internet Explorer--does it still happen.

3) does it happen only when downloading certain web pages? Again, this could be browser specific as opposed to OT/PPP or OT.

Hope this helps.
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