We help IT Professionals succeed at work.

We've partnered with Certified Experts, Carl Webster and Richard Faulkner, to bring you two Citrix podcasts. Learn about 2020 trends and get answers to your biggest Citrix questions!Listen Now

x

Internet Setup - Sympatico ISP

mol081997
mol081997 asked
on
Medium Priority
1,417 Views
Last Modified: 2012-06-27
I have just switched ISP's to a company called Sympatico from a company called I-Star.  I am using a 386 with 16 meg of RAM, DOS 5.0, Windows 3.1 and a 28.8 modem. I have about 20 meg of disk space left.  

On my old provider, the service while slow was acceptable, but on the new provider I am consistently getting times of 3 minutes, 5 minutes and even longer to load web pages, to load newsgroups and it seems to take longer to send and receive mail.  

The ISP indicated that even with my setup I should expect to load their homepage in well under a minute.  

Could there be a problem with the way my configuration interacts with the Sympatico setup, or could my browser be wrongly configured. On the old provider I was using IE, while on the new one I am using Netscape. Could this make a difference?  
Comment
Watch Question

Author

Commented:
Edited text of question

Commented:
Well, NO using either browsers would not make such a big difference.. The idea here is to find out weither your are connecting to your NEW provider with the same speed as before or not (I mean at 28,800) Your slow connection could be due to either:
a) Connecting at slower speed
b) A very heavy Traffic SITE (like those porn....)

Your SYNPATICO installation disks should have set your browser and configured your system properly.
Check your connection speed and let know...

As magigraf said, what browser you use does not make much of an impact on how fast it goes.  Sure it might matter a few seconds, but not minutes.  Sympatico probably has a worse and or different internet connection.  What you need to get is a utility that can "ping" a server.  I don't know where to get one for Win 3.1, but www.shareware.com, www.download.com, or www.hotfiles.com probably has one.  Then ping the site you want to visit.  On a 28.8, a ping of about 300-350 is average.  230 or so is very nice, and 500 is getting up there.  The geographical location can also matter.  If you are on the east coast, then web sites on the west coast will take longer to load.  And then there is the fact that you don't always take a direct route to that web site.  I lived in Dallas, but my ISP hooked up to the internet in a place in Chicago.  Lets say I wanted to see a site on a server in Houston.  The info the server sent had to go all the way to Chicago, then to Dallas to get to me, making it very slow.   There are numerous things that could be slowing it down, but it usually is your ISPs fault.  The best strategy is to just shop around...see if the ISP will give you 5 days free and then go visit a few sites and see how the speed is

Not the solution you were looking for? Getting a personalized solution is easy.

Ask the Experts

Author

Commented:
I will give his recommendation a try.
Access more of Experts Exchange with a free account
Thanks for using Experts Exchange.

Create a free account to continue.

Limited access with a free account allows you to:

  • View three pieces of content (articles, solutions, posts, and videos)
  • Ask the experts questions (counted toward content limit)
  • Customize your dashboard and profile

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.