We help IT Professionals succeed at work.

Outlook problems

bparson1
bparson1 asked
on
Medium Priority
202 Views
Last Modified: 2012-05-04
Outlook will not start,fist aid says the program is ok,
error msvcrt40.dll at014f 102ld 456.I have reloaded office completely still no go, copied the Msvcrt40.dll off office disk to windows and windows system, still no go. Any ideas,microsoft helpline failed at the moment and suggested
reloading which I have done.
Comment
Watch Question

Commented:
First of all the error is not with MSVCRT40.DLL.

Uninstall completely, using the remove all option.

Ensure that the Ms-Office directory is deleted after un-install, if not delete it.

Re-boot Windows and run scandisk.

When complete install Office without Outlook.

Check all the applications then install Outlook by selecting add/remove from the Office install.

If this does not work, let me know the operating system you are running i.e 95/NT/3.11 and the version of Office

Lewes


Author

Commented:
Have tried as you suggested deleted all I could find everywhere
of Office97 ran scandisk re booted etc reloaded office97 stil
get exactly same error.all other office programs work .
I am running windows 95 all other programs on machine are ok.
any more ideas, I will try again with your last suggestion.

To find the error, try first Microsoft Exchange.
If you don't have it installed, install it.

There's a big correlation with both programs.
If Exchange works, the problem is hard to find.
If Exchange doesn't works, it just a simple service
bad installed. So remove Internet Mail, Microsoft Mail,
Microsoft Fax, ... all services you have, and
reinstall them.

Tell me something.

Not the solution you were looking for? Getting a personalized solution is easy.

Ask the Experts

Author

Commented:
Have now solved the problem many thanks
Access more of Experts Exchange with a free account
Thanks for using Experts Exchange.

Create a free account to continue.

Limited access with a free account allows you to:

  • View three pieces of content (articles, solutions, posts, and videos)
  • Ask the experts questions (counted toward content limit)
  • Customize your dashboard and profile

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.