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Pacific General Game Crashes

Posted on 1997-08-31
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Last Modified: 2013-12-26

Has anyone experienced these bugs with Pacific General?

I'm looking for anybody who's encountered a major problem with Pacific General from SSI and can help me with it. I've been in contact with SSI techsupport but they haven't found a solution yet. The major problems I've been having with Pacific General occur at specific game points. Since the game crashes at specific points I tried to bypass
these points to no avail.

The problem is:      
The game crashes at the beginning of Japanese Turn 4 in the Central Chine Scenario and on American Turn 3 of Guadalcanal during campaign play. It also crashes at the very beginning of the San Francisco scenario. The way the game crashes is (except for San Francisco where the
game crashes as soon as I pass the preferences page (experience and prestige settings)), is that I end my turn, then the computer play's it turn out, end its, and for the
tiniest second a quarter sized background 40's style picture appears on top of my computer desktop icons (this is the picture onto which turn information should be imposed but which is not). The picture is quarter-sized not in the sense that it's shrunk but only a small central patch of the picture is shown, the rest is not. Then the computer changes
graphics resolutions and the desktop begins to function normally with no sign as to why the game crashed.
      
To get round this problem I have tried a lot:
a) I saved my games at the end of the turn directly preceding the crash and then sent them to a friend of mine who also has a copy of Pacific General. He then loaded these turns up, ended them, watched the computer turns,
began my turn, and saved the game with no problems at all.
He then sent me the save games in the hope that this way we had bypassed the crash points. I loaded the saves up, played my turn out, ended it, watched the enemy turn and once again the program crashed in exactly the
same way as it did on the previous turn.
b) replaced my Direct X3.0 with DirectX 5.0
c) switched off and on all the options concerning sound and graphics in Direct X
d) used the noanim, nosound, nosmacker switches for Pacgen.exe
e) downloaded and installed the latest drivers for my video and sound cards as well as my CD player
f) switched off every program I have running in my Win95 background
g) changed bios options
h) used stripped down config.sys and autoexec's
i) tried different colour and refresh settings for my video card
j) changed monitor configurations
k) disabled memory managers
l) disabled my sound card
m) and some other crazy things which I'd rather not mention.

BTW I have included configuration information attained by Dirxinfo.exe. I have tried switching on and off hardware and software acceleration of 3D and Direct Draw but the problem remains. Since I have tried running the game with nosound and even with my sound drivers removed from memory, the problem is definitely not with my sound
card. Sound works perfectly during the game and I have never ever encountered a problem with any Direct X game and my sound card before. Neither is it a problem with my memory managers.

Yours sincerely,

Dusabre

Thank you for your attention
If anybody gives me advice that get's my game working properly, you'll get an A.

So if anyone can help or has any suggestions, please speak up. It's worth the points
----------------------
Configuration
=============
Time: 22:55  Date: 8/31/1997

Machine: Du

OS
 Windows 95     : 4.0  Build 950  
 Language       : Polish (current regional setting: Polish)
 Debug Build    : No
 CPU            : Intel Pentium
 # of Processors: 1
 Physical memory: 40 MB RAM
 Page file space: 184 MB free, 8 MB in use
                  (192 MB total)

DirectX Components
 DirectX Version(Registry): 4.05.00.0155.55

 DDRAW.DLL   : 4.05.00.0155 ""  Final Retail  Date: 07/14/97 17:00:00
Size: 270848 bytes
 DDRAW16.DLL : 4.05.00.0155 "4.05.00.0155"  Final Retail  Date: 07/14/97
17:00:00  Size:  27808 bytes
 DDHELP.EXE  : 4.05.00.0155 "4.05.00.0155"  Final Retail  Date: 07/14/97
17:00:00  Size:  32256 bytes
 DSOUND.DLL  : 4.05.00.0155 ""  Final Retail  Date: 07/14/97 17:00:00
Size: 145920 bytes
 DSOUND.VXD  : 4.05.00.0155 "4.05.00.0155"  Final Retail  Date: 07/14/97
17:00:00  Size:  59839 bytes
 DINPUT.DLL  : 4.05.00.0155 ""  Final Retail  Date: 07/14/97 17:00:00
Size: 175616 bytes
 DINPUT.VXD  : 4.05.00.0155 "4.05.00.0155"  Final Retail  Date: 07/14/97
17:00:00  Size:  16986 bytes
 VJOYD.VXD   : 4.05.00.0155 "4.05.00.0155"  Final Retail  Date: 07/14/97
17:00:00  Size:  30320 bytes  Certified
 MSANALOG.VXD: 4.05.00.0155 "4.05.00.0155"  Final Retail  Date: 07/14/97
17:00:00  Size:  12101 bytes
 JOY.CPL     : 4.05.00.0155 ""  Final Retail  Date: 07/14/97 17:00:00
Size: 229888 bytes
 DPLAYX.DLL  : 4.05.00.0155 "4.05.00.0155"  Final Retail  Date: 07/14/97
17:00:00  Size: 172440 bytes
 DPMODEMX.DLL: 4.05.00.0155 ""  Final Retail  Date: 07/14/97 17:00:00
Size:  81352 bytes
 DPWSOCKX.DLL: 4.05.00.0155 ""  Final Retail  Date: 07/14/97 17:00:00
Size:  47568 bytes
 DPLAYSVR.EXE: 4.05.00.0155 "4.05.00.0155"  Final Retail  Date: 07/14/97
17:00:00  Size:  23960 bytes
 D3DRM.DLL   : 4.05.00.0155 "4.05.00.0155"  Final Retail  Date: 07/14/97
17:00:00  Size: 344576 bytes
 D3DXOF.DLL  : 4.05.00.0155 "4.05.00.0155"  Final Retail  Date: 07/14/97
17:00:00  Size: 120320 bytes
 D3DPMESH.DLL: 4.05.00.0155 "4.05.00.0155"  Final Retail  Date: 07/14/97
17:00:00  Size: 104448 bytes
 D3DIM.DLL   : 4.05.00.0155 "4.05.00.0155"  Final Retail  Date: 07/14/97
17:00:00  Size: 161792 bytes
 D3DHALF.DLL : 4.05.00.0155 "4.05.00.0155"  Final Retail  Date: 07/14/97
17:00:00  Size: 124928 bytes
 D3DRAMPF.DLL: 4.05.00.0155 "4.05.00.0155"  Final Retail  Date: 07/14/97
17:00:00  Size:  95744 bytes
 D3DRGBF.DLL : 4.05.00.0155 "4.05.00.0155"  Final Retail  Date: 07/14/97
17:00:00  Size:  96256 bytes
 D3DRG8F.DLL : 4.05.00.0155 "4.05.00.0155"  Final Retail  Date: 07/14/97
17:00:00  Size: 224768 bytes
 D3DRG16F.DLL: 4.05.00.0155 "4.05.00.0155"  Final Retail  Date: 07/14/97
17:00:00  Size: 224768 bytes
 D3DRG24F.DLL: 4.05.00.0155 "4.05.00.0155"  Final Retail  Date: 07/14/97
17:00:00  Size: 168448 bytes
 D3DRG32F.DLL: 4.05.00.0155 "4.05.00.0155"  Final Retail  Date: 07/14/97
17:00:00  Size: 166912 bytes
 D3DRM8F.DLL : 4.05.00.0155 "4.05.00.0155"  Final Retail  Date: 07/14/97
17:00:00  Size: 458240 bytes
 D3DRM16F.DLL: 4.05.00.0155 "4.05.00.0155"  Final Retail  Date: 07/14/97
17:00:00  Size: 459264 bytes
 D3DRM24F.DLL: 4.05.00.0155 "4.05.00.0155"  Final Retail  Date: 07/14/97
17:00:00  Size: 125952 bytes
 D3DRM32F.DLL: 4.05.00.0155 "4.05.00.0155"  Final Retail  Date: 07/14/97
17:00:00  Size: 125952 bytes
 D3DRGBXF.DLL: 4.05.00.0155 "4.05.00.0155"  Final Retail  Date: 07/14/97
17:00:00  Size: 100864 bytes
 D3DRG8X.DLL : 4.05.00.0155 "4.05.00.0155"  Final Retail  Date: 07/14/97
17:00:00  Size: 228352 bytes
 D3DRG55X.DLL: 4.05.00.0155 "4.05.00.0155"  Final Retail  Date: 07/14/97
17:00:00  Size: 305152 bytes
 D3DRG56X.DLL: 4.05.00.0155 "4.05.00.0155"  Final Retail  Date: 07/14/97
17:00:00  Size: 305152 bytes
 D3DRG24X.DLL: 4.05.00.0155 "4.05.00.0155"  Final Retail  Date: 07/14/97
17:00:00  Size: 172544 bytes
 D3DRG32X.DLL: 4.05.00.0155 "4.05.00.0155"  Final Retail  Date: 07/14/97
17:00:00  Size: 171520 bytes

DirectX Drivers
 CSPMAN.DLL  : 4.12.00.0001 "4.12.1"  Final Retail  Date: 06/04/96 13:30:44
 Size:  18576 bytes
 FRAMEBUF.DRV: 4.00.00.0950 "4.00.950"  Final Retail  Date: 10/02/95
09:50:00  Size:  16752 bytes
 MSJSTICK.DRV: 4.00.00.0950 ""  Final Retail  Date: 10/02/95 09:50:00
Size:   7776 bytes
 S3.DRV      : 4.00.00.0950 "4.00.950"  Final Retail  Date: 10/02/95
09:50:00  Size:  57632 bytes
 S3.VXD      : 4.10.00.1555 "4.10.1555"  Final Retail  Date: 07/14/97
17:00:00  Size:  33854 bytes  Certified
 S3MM.DLL    : 4.10.00.1555 "4.10.00.1555"  Final Retail  Date: 07/14/97
17:00:00  Size:  74240 bytes  Certified
 S3MM.DRV    : 4.10.00.1555 "4.10.00.1555"  Final Retail  Date: 07/14/97
17:00:00  Size: 142736 bytes  Certified
 SB16.VXD    : 4.31.00.0068 "4.31.00.0068"  Final Retail  Date: 08/28/96
05:51:24  Size:  74339 bytes
 SB16SND.DRV : 4.31.00.0068 "4.31.00.0068"  Final Retail  Date: 08/28/96
05:49:20  Size:  54752 bytes
 SBFM.DRV    : 4.00.00.0493 "4.00"  Final Retail  Date: 09/24/95 15:23:28
Size:   4128 bytes
 SUPERVGA.DRV: 4.00.00.0950 "4.00.950"  Final Retail  Date: 10/02/95
09:50:00  Size:  52320 bytes
 TSD32.DLL   : 1.03.03.0007 ""  Final Retail  Date: 10/02/95 09:50:00
Size:  17408 bytes
 VGA.DRV     : 4.00.00.0950 "4.00.950"  Final Retail  Date: 10/02/95
09:50:00  Size:  52064 bytes

Display
 Card name      : S3 Inc. Trio64V+
 Manufacturer   : S3
 Chip type      : Trio64V+(86C765) Rev D
 DAC type       : Internal
 Display Memory : 2 MB
 Driver         : s3_2.drv
 Version        : 4.03.00.2105 "4.03.00.2105-2.30.30"  Final Retail
 Date and Size  : 08/12/97 14:26:48  134944 bytes  Certified
 Current files  : s3_2.drv,*vdd,*vflatd,s3vdd.vxd
 Refresh rate   : -1 (uses Optimal rate)
 Resolution     : 800 x 600
 Colors         : 65536 (16 Bits/Pixel, 1 Plane(s))

Monitor
 Description    : Plug and Play Monitor (VESA DDC)
 Max Resolution : 1600,1200

Sound
 Card name      : ASC TROUPER Sound Blaster 16 Compatible
 Wave Out Device: Sound Blaster Playback (220)
 Driver         : trosb16.drv
 Version        : 4.00.00.0000 "4.00"  Beta Retail
 Date and Size  : 09/04/95 19:14:32   44576 bytes
 Current files  : trosb16.drv, trosb16.vxd

Joystick
 Model          : Two axis, two button
 Usage Settings : 0x00000000  
 Driver         : Default

Inactive Display Entries in Registry
 Card name      : S3
 Driver         : s3.drv
 Card name      :  S3 Inc. Trio32/64 PCI
 Driver         : s3_2.drv

Inactive Sound Entries in Registry
 None

DXInfo Application V 1.3  6/26/97


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Question by:Dusabre
  • 4
5 Comments
 

Author Comment

by:Dusabre
ID: 1100642
Edited text of question
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Author Comment

by:Dusabre
ID: 1100643
Edited text of question
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Author Comment

by:Dusabre
ID: 1100644
Adjusted points to 215
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Accepted Solution

by:
johnt082197 earned 105 total points
ID: 1100645
Looks like you really want an answer. So here it comes (I hope)

Uninstall the game and reinstall it (after having copied your saved games elsewhere).
If that doesn't work, it looks like it's a hadrware problem and/or configuration under 95.
You metionned a friend of yours earlier. If he would so kind to bring his computer over to your hous, or you to do the opposite, here's what you could do:
Create a new configuration on his/her Windows 95. That's for your computer. Take his hard disk, and bring it on your computer. Configure his Windows 95 with your hardware and try the game. If this works, find out the differences between his configuratin and yours.
If it doesn't work, borrow his hardware piece by piece, install it in 95, and try the game. You'll probably fix the crash at some point.

This this kind of tough work, though, so if you're not sure of how to do this, tell me, I'll try to get into the details.
0
 

Author Comment

by:Dusabre
ID: 1100646
Actually this isn't the full answer to my question but it would have helped if I had a) an American friend on hand b) I had done everything you suggested c) found the difference in configuration which led to my crashes.
Since I would have been able to use the above to probably find the configuration difference (I know what it is thanks to an email from a newsgroup where I also posted this question), I'm giving you a B.
Actually the problem was my regional setting in my control panel. I had it set to Polish and the game seems to crash if the setting is anything apart from US English. So change those regional settings.

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