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Printing is a sometimes thing

Posted on 1997-09-25
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Last Modified: 2013-12-16
I have an Epson Sylus Color Pro 500.  I can print from DOS mode.  I can print from safe mode.  I can NOT print from a normal boot.  I have uninstalled and re-installed to no effect.  Device manager does not show any conflicts.  This just started the other night when I changed BIOS on my old computer.  Even when I restored the old BIOS the problem continued.  It's now worse as I have a brand new motherboard and therefore the changed bios is no longer an issue.  The problem, however, remains.  It has my friends and I stumped and me totally annoyed at my inability to print in normal fashion.
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Question by:midw
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dew_associates earned 120 total points
ID: 1750780
Midw: I understand your annoyance and your frustration, we have all been there at one time or another. With that in mind, take a break for a bit and then try this (btw: what kind of motherboard?)

1. Boot into you Bios setup and check what the setting is for the LPT port as well as the available options and post both here.

2. Epson has released some new updated drivers, take a few minutes and go to their site, download the one for your printer and it to a floppy.

3. Go into My Computer/Printers and remove your printer, and when windows asks if it should delete the drivers, click yes, then reboot your system.

4. Go back to My Computer/Printers and add your printer, but this time use the drivers you saved to the floppy.

5. Once the printer has been installed, right click on it and go to properties, then click the details tab and then the "spool settings"  button. Change the setting for spool data to "RAW"
Click okay, close the windows and then try the printer.

Please post your results.
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Expert Comment

by:ldeberti
ID: 1750781
maybe your old bios as restore old value such as lpt is on IRQ or on EPP mode ? if it is on IRQ mode turn to EPP mode, and vice-versa.

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Author Comment

by:midw
ID: 1750782
Reply seems excellant and will download new driver.  In the meantime, spent 50 minutes listening to music awaiting Epson tech support.  After several things did not work (all of which I had previously tried), he had me set the printer to use print manager.  In other words, job goes to print manager and then to Epson spooler (or vice versa) and then prints.  It works although it does put an extra 10 or 15 seconds into the process before the printer starts to work.

The new motherboard is an Acer apt5-3.1.  200 mhz mmx.  It's supposed to be the newest and brightest they have out.  Really seems a much better bios.  Much more flexible.
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Author Comment

by:midw
ID: 1750783
Went to Epson web site.  No drivers have been released for this printer for almost one year.  I have the latest - they came with the printer.  Theory of your answer was excellant.  Practically it does not help.
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Author Comment

by:midw
ID: 1750784
Went to Epson web site.  No drivers have been released for this printer for almost one year.  I have the latest - they came with the printer.  Theory of your answer was excellant.  Practically it does not help.
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LVL 25

Expert Comment

by:dew_associates
ID: 1750785
Midw: Go into your printer properties and check the spooler in windows to see if it's set to print after first page is spooled or last page. If it's last page, change it to first!
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