Solved

Paperport Keyboard device error

Posted on 1997-10-08
3
212 Views
Last Modified: 2013-12-28
I have a Visioneer Paperport IX keyboard/scanner attached to a Pent Pro 200 running Win NT 4.0 Workstation with SP3.  The scanner connection is plugged   in to COM2.  

Whenever the system boots, Event Viewer records the following two errors as Red Flags:

(first message)

The description for Event ID (22) in Source (PPort) could not be found.  It contains the following insertion string(s): ,PPort,\Device\PPort.  Translated.

(second message)

The description for Event ID (22) in Source (PPort) could not be found.  It contains the folllowing insertion string(s): ,Serial,\Device\Serial10000.  Translated.

What needs to happen to resolve these errors.
0
Comment
Question by:jvining
3 Comments
 
LVL 12

Expert Comment

by:j2
ID: 1783717
As i recall the paperport scanner keyboard isnt NTcompatible, if that is the case, there isnt much you can do about it.


0
 

Author Comment

by:jvining
ID: 1783718
Accordking to Visioneer, the scanner keyboard is compatible.  
0
 

Accepted Solution

by:
badbri earned 100 total points
ID: 1783719
The only Visioneer software/drivers compatible with NT4 are
the Paperport version 4.x or newer. You may need to re-install
NT4 with the "R" option and repair the NT system files and then re-install SP3 before trying to reinstall Paperport software, (the keyboard is not the problem, the serial scanner driver is). If version 4.x didn't come with the IX then you will have to get the 5.0 Deluxe version in order to get it to work without error, and Visioneer has updated drivers for 4.x+ on their web site that may cure the errors. The serial port COM2 with standard IRQ3 should be fine however you may want to try COM1 and IRQ4 instead
to see if that makes a differance but I believe its the driver thatis at fault.

0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Storage devices are generally used to save the data or sometime transfer the data from one computer system to another system. However, sometimes user accidentally erased their important data from the Storage devices. Users have to know how data reco…
When you try to extract and to view the contents of a Microsoft Update Standalone Package (MSU) for Windows Vista, you cannot extract the files from the MSU. Here we are going to explain how to extract those hotfix details without using any third pa…
This Micro Tutorial will give you a basic overview of Windows DVD Burner through its features and interface. This will be demonstrated using Windows 7 operating system.
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…

789 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question