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HyperTerminal error

Posted on 1997-10-11
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Last Modified: 2013-12-29
When I try to dial, I am getting the error that says another program is using the selected Telephony device.  I do ctrl-alt-del and end every task except Explorer, HyperTerminal new connection, and HyperTerminal itself, but I still get the same error message.  Any ideas?

castello
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Question by:castello
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johnt082197 earned 400 total points
ID: 1698199
You probably have a bad modem configuration.
Try this:
- Open a DOS window
- Type: echo ath>comX  (where X is the number of your modem's COM port)
- Retry Hyper terminal
Tell me if this works

When you first boot, can you use Hyperterminal?

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Author Comment

by:castello
ID: 1698200
I tried your suggestion and it didn't work, but since you
thought it was a configuration problem, I focused on that.
My ISP and my internal FAX are both on COM4, but
HyperTerminal was on COM3. I changed it to COM4 and it
works perfectly now.

Strangely, in the control panel, Windows told me that there
was nothing on COM4.  I had to check the applications
themselves.

Thanks, Castello


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Expert Comment

by:johnt082197
ID: 1698201
Sure. Have fun
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