Solved

GroupWise addons crashes WORD/EXCEL

Posted on 1997-10-22
4
640 Views
Last Modified: 2008-03-17
I install GroupWise(4,5,5.1,5.2) on a workstation with any installation type(Standard,Workstation) and have the MS Word or MS Excel addon installed. Then I go to run MS Word(or MS Excel), and it crashes when it gets into it.

My solution was to not install it, that worked for about a year.  Then someone thought it would be funny to have the users upgrade their own.  They did not uncheck this option.  They are all messed up. Why does this happen?  How can I fix it, besides deleting MS Word and MS Excel and Re-Installing them?
0
Comment
Question by:dbetz
  • 3
4 Comments
 

Author Comment

by:dbetz
ID: 1590910
Adjusted points to 400
0
 
LVL 4

Accepted Solution

by:
henrie earned 400 total points
ID: 1590911
Specific add-ons are placed in \Winword\Wrdstart and \Excel\Xlstart.
Move the files out of these dir's and the app's should start normally.

Let me know if you need more info, good luck.
Henrie.
0
 

Author Comment

by:dbetz
ID: 1590912
Yes, your advice worked perfectly.  I should have mentioned that the problem happens in Office 95, it does not effect Office 97 at all.  The MS Word 96 plugin directory was actually \startup\ in Office 95 though.

Thank you very much,
David Betz
0
 

Author Comment

by:dbetz
ID: 1590913
Yes, your advice worked perfectly.  I should have mentioned that the problem happens in Office 95, it does not effect Office 97 at all.  The MS Word 95 plugin directory was actually \startup\ in Office 95 though.

Thank you very much,
David Betz
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

This article describes how to reset your Windows 10 password when you've forgotten it.
This article shows the method of using the Resultant Set of Policy Tool to locate Group Policy that applies a particular setting.
This video shows how to use Hyena, from SystemTools Software, to bulk import 100 user accounts from an external text file. View in 1080p for best video quality.
With Secure Portal Encryption, the recipient is sent a link to their email address directing them to the email laundry delivery page. From there, the recipient will be required to enter a user name and password to enter the page. Once the recipient …

828 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question