exchange hangs computer up

while sending and receiveing our eMail with exchange the win95-computer often shows the blue screen and hangs up.
the same probelem with compuserve, too, but not so often. Who can help?
WIPAsked:
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smeebudConnect With a Mentor Commented:
Hi WIP. How about deletimg this so it gets of the active list.

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ksatoCommented:
This should be in the "General Win95" area but anyways:
If you are not using the new OSR2 release of Win95, I would advise on installing the Win95 Service Pack which fixes any bugs. There are numerous patches for programs (a couple for Exchange) that you can also pick up from Microsoft's web site or this one:
www.windows95.com - in there utility area. If the problem persists, try uninstalling the Exchange component and re-installing it. A far guess might be something has been corrupted that Exchange uses like a mailbox or something.
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WIPAuthor Commented:
I found out: the same problemens occur with T-Online and Compuserve, the problem is a .vxd file VWIN32(01) or VCOMM(04). Although I'll install the service pack and have a look what happens. I think it is a hardware problem but I'm not sure.

What should I do with the points now? I'm not sure about the answer, so what would be the right behaviour? Please advise! Thank you!
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WIPAuthor Commented:
we use the win95 b-version and an update of exchange. The reason for our problems was mcafee-virusscan! I'm sorry!
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WIPAuthor Commented:
Good idea, how does it work?
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smeebudCommented:
Go to the main page, or write Cathy S." <cathy@experts-exchange.com>
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