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How do I get Outlook to use MHS not SMTP for external email?

Posted on 1997-11-06
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Last Modified: 2010-05-18
I have external email via MHS on a Microsoft Mail postoffice, but
whenever I enter an internet form mail address Outlook detects the
type as SMTP, for which I have no service.  The messages, therefore,
get bounced, unless I double click each recipient and manually change
the type from SMTP to MHS.

There MUST be a better way....

Any ideas???

Thanks

Dave
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Question by:cdms
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by:dew_associates
ID: 1604652
CDMS: As I understand the question you have posed, you do not want internet mail but do want to access your MHS mail box.
Therefore,  from within Office, click on tools than services and remove the internet mail services from Outlook. If your internal mail service is not listed as a mail service, add it and when setting it up make sure that you direct it to that area on the LAN that contains the mail box.
If you need more, just ask!
Best regards,
Dennis
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Author Comment

by:cdms
ID: 1604653
No, I want to use MHS to provide access to external (internet) email.  However, when i enter an address on the form foo@bar.com outlook asumes that it must be sent SMTP, and, since I dont have an SMTP service, the mail never gets sent.   need to double click on the address and change the address type to MHS, then it will get sent.

Any ideas?
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Expert Comment

by:dew_associates
ID: 1604654
CDMS: MHS is a Novell Mail gateway service. You need to create the service in Outllook and remove the SMTP service completely. The mail needs to move from Microsoft Mail, be converted, move through the gateway and then sent to the MHS mailbox on the server. Right now you are doing this manually when you click on the address to change it. As above, you only need to remove SMTP, add the MHS service and then setup the addressing conventions suitable to your gateway.
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Author Comment

by:cdms
ID: 1604655
Thanks for that,  I did wonder what MHS was.

However, the answer does not help much in practice.  The machines that need to use MHS have no SMTP service.  They are set up with MS Mail only, and one of the transports supported by Mail is MHS.

The address format accepted by MHS via this route is the "normal" internet mail format: foo@bar.com.

Any further ideas?

I _hate_ anything to do with Novell.  They always seem to complicate things.  Give me good old SMTP/POP3 anyday!
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by:dew_associates
ID: 1604656
CDMS: We've researched this issue as well as having spoken with Outlook engineering and while there are some suggested changes you can make (see attached) Microsoft's official position is that MHS is not supported. The following should be useful to you. You will need to modify the Outlook prf file to acomplish what your looking for and the values for those modifications are noted below.
----------------------------------------
The following contains the complete text of the Outlook.prf file that ships with Microsoft Outlook 97. This file is located in the Office folder on the Microsoft Office 97 CD-ROM and the Microsoft Outlook 97 CD-ROM. Your version of this file may vary slightly depending on which version of Outlook you have. Setup puts a copy of this file in the Windows folder on your hard disk.
 
Administrators can customize the Outlook.prf file before installing
Outlook, or after installing but before the user starts Outlook for the first time. Administrators can also use Outlook.prf in conjunction with Newprof.exe to automate the creation of messaging profiles. A unique Outlook.prf file is required for every unique messaging profile!
 
Outlook PRF file for Exchange Server users
-------------------------------------------
The following PRF file is included as an example of how to create a PRF  file that will configure Outlook users with Exchange Server.  Section 1,  2, and 3 may be modified. DO NOT MODIFY SECTION 4.  It will most likely cause Exchange services to crash. Be very careful when editing to ensure
property values match their property types. NOTE: The HomeServer setting for the Microsoft Exchange Server must be filled in before using this file.

For information about how to disable Outlook Profile Setup and instead use the Inbox Setup Wizard, see NONE.PRF in the Office Resource Kit.
 
************************************************************************
Section 1 - Profile defaults.
 
[General]
Custom=1
 -- Required.  Indicates that this is a customized PRF file.
ProfileName=Microsoft Outlook
DefaultProfile=Yes
OverwriteProfile=Yes
DefaultStore=Service2
 
************************************************************************
Section 2 - Services in profile.
 
[Service List]
Service1=Microsoft Outlook Client
Service2=Microsoft Exchange Server
Service3=Outlook Address Book
************************************************************************
Section 3 - Default values for each service.
 
[Service1]
EmptyWastebasket=FALSE
SelectEntireWord=TRUE
AfterMoveMessage=2
CloseOriginalMessage=FALSE
GenReadReceipt=FALSE
GenDeliveryReceipt=FALSE
DefaultSensitivity=0
DefaultPriority=1
SaveSentMail=TRUE
 
[Service2]
ConversionProhibited=TRUE
HomeServer=Enter your Microsoft Exchange Server Name
     Required.
--  The name of the Microsoft Exchange Server the user should
connect to.  You can specify any Microsoft Exchange Server
in your site, and the correct Home Server will be assigned
when the user first logs on.
 
[Service3]
Ben=TRUE
  --  Dummy property.  Do not delete or modify.
 
************************************************************************
Section 4 - Mapping for profile properties.  DO NOT MODIFY.
 
************************************************************************
Microsoft Outlook Client definitions
 
[Microsoft Outlook Client]
SectionGUID=0a0d020000000000c000000000000046
 
EmptyWastebasket=PT_BOOLEAN,0x0115
  -- A boolean value indicating whether or not to empty the
wastebasket on exit.
 
SelectEntireWord=PT_BOOLEAN,0x0118
  -- A boolean value indicating whether or not to select entire
words when selecting.
 
AfterMoveMessage=PT_LONG,0x013B
  -- Indicates what to do after moving or deleting a message.
  Possible values are shown below:
  0 - Open Next Message
  1 - Return to Viewer
  2 - Open Previous Message
 
CloseOriginalMessage=PT_BOOLEAN,0x0132
  -- A boolean value indicating whether or not to close the
original message after replying.
 
GenReadReceipt=PT_BOOLEAN,0x0141
  -- A boolean value indicating whether or not to generate a read receipt on sent mail.
 
GenDeliveryReceipt=PT_BOOLEAN,0x014C
  -- A boolean value indicating whether or not to generate a delivery receipt on sent mail.
 
DefaultSensitivity=PT_LONG,0x014F
   -- The default sensitivity to send mail with.
   Possible values are shown below:
   0 - Normal
   1 - Personal
   2 - Private
   3 - Confidential
 
DefaultPriority=PT_LONG,0x0140
   -- The default priority to send mail with.
   Possible values are shown below:
   0 - Low
   1 - Normal
   2 - High
 
SaveSentMail=PT_BOOLEAN,0x0142
  -- A boolean value indicating whether to save a copy of sent messages in the sent items folder.
 
************************************************************************
Microsoft Exchange Server service definitions.
 
[Microsoft Exchange Server]
ServiceName=MSEMS
MDBGUID=5494A1C0297F101BA58708002B2A2517
 
MailboxName=PT_STRING8,0x6607
   -- The name of the user's Exchange Server Mailbox
 
HomeServer=PT_STRING8,0x6608
   -- The name of the Microsoft Exchange Server the user should
connect to.  You can specify any Microsoft Exchange Server in your site, and the correct Home Server will be assigned when the user first logs on.
 
OfflineFolderPath=PT_STRING8,0x6610
    -- The path to the Offline Store File that contains local replicas of the user's Mailbox and Favorites.  If you do not specify a value, no Offline Store will be created.  If you specify a path, an Offline Store will be created and the Inbox, Outbox, Deleted Items,  and Sent Items folders will be replicated to it.
 
OfflineAddressBookPath=PT_STRING8,0x660E
-- The path to the directory to store offline address book files in.
 
ExchangeConfigFlags=PT_LONG,0x6601
-- Flags that control behavior when connecting to the Exchange
Server.
     The following values are possible:
  VALUE           RESULT
       4               Normal
       6               Ask whether to connect or work offline at startup.
       12              Allow clients to be authenticated via the Internet
       14              Combination of 6 and 12.
 
ConversionProhibited=PT_BOOLEAN,0x3A03
      -- A boolean value indicating whether NEWPROF should attempt to resolve the Exchange mailbox name at run time.
If set to TRUE, NEWPROF will copy the name to the profile
without resolving it.
If FALSE, the name will be resolved. Invalid server or mailbox name will not be copied to the profile.
 
************************************************************************
Microsoft Mail service definitions.
 
[Microsoft Mail]
ServiceName=MSFS
 
-  The path to the users post office.  Mapped network drives, UNC and NETWARE paths are acceptable.  NETWARE paths of the type NWServer/share:dir\dir1 are converted to UNC paths of the type

  \\NWServer\share\dir\dir1.
 
ServerPath=PT_STRING8,0x6600
 
--  The users mailbox name.  eg. in a NET/PO/USER address,
this is USER.  The maximum mailbox name is 10 characters.
 
Mailbox=PT_STRING8,0x6601
 
--  The users mailbox password.  The maximum password is 8
characters.
 
Password=PT_STRING8,0x67f0
 
--  A boolean value indicating whether the users password is to be remembered in the profile or not.  This is useful because if the password is remembered the user can bypass the logon prompt if his server path, mailbox name and password are all supplied.
 
RememberPassword=PT_BOOLEAN,0x6606
 
 --  The connection type.  This may be one of CFG_CONN_AUTO,
CFG_CONN_LAN, CFG_CONN_REMOTE, CFG_CONN_OFFLINE as defined below.

0x0         --  LAN type connection.  Used to connect to the
post office using a UNC path or pre-existing mapped drive.
0x1         --  Dial up connection using Dial-up Networking.
0x2         --  Not connected.
0x3         --  Automatically detect whether the connection type is LAN or REMOTE. This connection type is only available on Win95.
 
ConnectionType=PT_LONG,0x6603
 
--  A boolean value indicating whether session logging is on or off.
 
UseSessionLog=PT_BOOLEAN,0x6604
 
--  The path to the session log file.
 
SessionLogPath=PT_STRING8,0x6605
 
--  A boolean value which indicates whether mail in the outbox is sent.
 
EnableUpload=PT_BOOLEAN,0x6620
 
--  A boolean value which indicates whether mail in the server
mailbag is downloaded.
 
EnableDownload=PT_BOOLEAN,0x6621
 
--  A bit array which allows the user to indicate which addresses
for which the transport is to attempt delivery.  This is useful in order to allow a user to specify that a transport only handle delivery for a subset of the addresses it can really process. When multiple transports are installed and the user wants a different transport to handle some specific address types they can use this bit array to specify that the MSMAIL transport only handle a specific set of addresses.

Possible values as defined below include:

0x00000001      --  Local Post Office and External Post Office
address types

0x00000002      --  PROFS address types
0x00000004      --  SNADS address types
0x00000008      --  MCI address types
0x00000010      --  X.400 address types
0x00000040      --  FAX address types
0x00000080      --  MHS address types
0x00000100      --  SMTP address types
0x00000800      --  OfficeVision address types
0x00001000      --  MacMail address types
0x000019df      --  All of the above address types
 
UploadMask=PT_LONG,0x6622
 
--  A boolean value which indicates whether a netbios notification is sent to a recipients transport when mail is delivered to their server inbox.
 
NetBiosNotification=PT_BOOLEAN,0x6623
 
--  The polling interval in minutes when the transport checks for new mail.  1 <= polling interval <= 9999
 
NewMailPollInterval=PT_STRING8,0x6624
 
--  A boolean value which, if TRUE, only displays the Microsoft
Mail Global Address list for name selection.  The Postoffice list, external post office lists, and gateway address lists are not shown.
 
DisplayGalOnly=PT_BOOLEAN,0x6625
 
--  A boolean value which indicates whether the user wants to enable headers while working on the LAN.  Headers mode allows the user to download message headers and selectively choose which mail to download.
 
UseHeadersOnLAN=PT_BOOLEAN,0x6630
 
--  A boolean value which indicates whether the user wants to use name resolution based on a local copy of the server address book rather than the server address book itself.
 
UseLocalAdressBookOnLAN=PT_BOOLEAN,0x6631
 
--  A boolean value which indicates whether EXTERNAL.EXE, a server process, should be used to deliver submitted mail messages. This is sometimes useful when mail is running on a slow LAN connection.
 
UseExternalToHelpDeliverOnLAN=PT_BOOLEAN,0x6632
 
--  A boolean value which indicates whether the user wants to
enable headers while working over a slow speed link. Headers
mode allows the user to download message headers and
selectively choose which mail to download.
 
UseHeadersOnRAS=PT_BOOLEAN,0x6640
 
--  A boolean value which indicates whether the user wants to use name resolution based on a local copy of the server address
book rather than the server address book itself.
 
UseLocalAdressBookOnRAS=PT_BOOLEAN,0x6641
 
--  A boolean value which indicates whether EXTERNAL.EXE, a server process, should be used to deliver submitted mail messages. This speeds up message delivery when mail is running on a Dial-up network connection.
 
UseExternalToHelpDeliverOnRAS=PT_BOOLEAN,0x6639
 
--  A boolean value which indicates that a Dial-up Network
connection should be established when the transport provider
starts up.
 
ConnectOnStartup=PT_BOOLEAN,0x6642
 
--  A boolean value which indicates that a Dial-up Network
connection should be automatically terminated when headers are finished downloading.
 
DisconnectAfterRetrieveHeaders=PT_BOOLEAN,0x6643
 
--  A boolean value which indicates that a Dial-up Network
connection should be automatically terminated after mail has
finished being sent received.
 
DisconnectAfterRetrieveMail=PT_BOOLEAN,0x6644
 
--  A boolean value which indicates that a Dial-up Network
connection should be automatically terminated when the provider is exited.
 
DisconnectOnExit=PT_BOOLEAN,0x6645
 
--  The name of the Dial-up Network profile that the transport will
use by default to attempt the connection.
 
DefaultDialupConnectionName=PT_STRING8,0x6646
 
--  Number of times to attempt dial for connection.
         1 <= retry attempts <= 9999
 
DialupRetryCount=PT_STRING8,0x6648
 
--  Delay between retry attempts in seconds.
          30 <= retry delay <= 9999
 
DialupRetryDelay=PT_STRING8,0x6649
 
************************************************************************
Personal Folders service definitions.
 
[Personal Folders]
ServiceName=MSPST MS
 
 --  Path to personal folders.
 
PathToPersonalFolders=PT_STRING8,0x6700
 
 --  A boolean value that determines if the personal folders
password should be cached.
 
RememberPassword=PT_BOOLEAN,0x6701
 
--  A value that designates the type of encryption that is used to
compress the data in the PST:

No Encryption              0x80000000
Compressable Encryption    0x40000000
Best Encryption            0x20000000
 
EncryptionType=PT_LONG,0x6702
 
--  PST password.
 
Password=PT_STRING8,0x6703
 
************************************************************************
Personal Address Book service definitions.
 
[Personal Address Book]
ServiceName=MSPST AB
 
--  Path to personal address book.
 
PathToPersonalAddressBook=PT_STRING8,0x6600
 
--  Determines if PAB entries are first, last, or last, first.

         first last                0
         last, first               1
 
ViewOrder=PT_LONG,0x6601
 
***********************************************************************
Outlook Address Book service definitions.
 
[Outlook Address Book]
ServiceName=CONTAB
Ben=PT_STRING8,0x6700
--  Dummy property.  Do not modify.
 

The foregoing should help you modify the Outlook ,prf file to enable incoming and outgoing MHS mail. As I mentioned earlier though, there is no official MHS support.

Best regards,
Dennis

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Author Comment

by:cdms
ID: 1604657
Thanks for that.  I really appreciate the effort you have put in.  I will chew over your message and reply further when I have done so.


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Author Comment

by:cdms
ID: 1604658
In fact, the simple answer seems to be to enter the recipient as  [MHS:name@domain].
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Accepted Solution

by:
dew_associates earned 50 total points
ID: 1604659
CDMS: In the second solution I gave you, I stated " and then setup the addressing conventions suitable to your gateway". I presume you did not try that at the time!
Best regards,
Dennis
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Author Comment

by:cdms
ID: 1604660
I may have misunderstood your message.  Microsoft Mail Service supports MHS so no additional service was required.  i understood your message to mean that you though I needed another gateway service.

In view of your considerable effort on my behalf, I have awarded the points anyway, even though your answer did not actually help in the end.
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Expert Comment

by:dew_associates
ID: 1604661
Sorry for the mis-understanding. I tried to pare down the rather elogated fix to something that could be posted, and paraphrasing doesn't always help. Sorry!
Den
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