I'm asking for a friend who can't get his Internet access up and going. The Mac he's using has an internal modem, and he's using FreePPP. When he tries to dial, it pauses and gives an error box saying "Modem does not seem to be responding. FreePPP was expecting an OK. May not be on, or not ready. Power off and on again." But it's an internal modem, and should already be powered on! Could there be a control panel he's overlooked in his setup steps?