Modem/FreePPP question

I'm asking for a friend who can't get his Internet access up and going.  The Mac he's using has an internal modem, and he's using FreePPP.  When he tries to dial, it pauses and gives an error box saying "Modem does not seem to be responding.  FreePPP was expecting an OK.  May not be on, or not ready.  Power off and on again."  But it's an internal modem, and should already be powered on!  Could there be a control panel he's overlooked in his setup steps?
mbrooks111497Asked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

weedCommented:
The usual with that error message is that the init string doesnt match up with the modem. Try changing it to AT&FS0=0 (those are zeros). That resets your modem to factory defaults and the s0=0 is just there cus some modems like it. That string works with almost all modems (i havent come across a modem that it doesnt work with). If that doesnt work try reseating the modem in the slot or if its a global village modem try loading only the GV extensions.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Apple Hardware

From novice to tech pro — start learning today.