too little memory?

I am trouble-shooting a client's printing problem and I am wondering if there is a memory problem.  The display from the mem command is below.  Based on this, is there any evidence of inadequate memory?  

The client is trying to automatically print a batch of business reports that should be waiting for her when she comes into the office in the morning. They are the result of a nightly poll and she should be able to click one button to print all of them at once.  The software always tells her that there are no automatic reports to print.  However, elsewhere in the software she is always able to print these reports manually.

I'm thinking that perhaps there is inadequate memory to print the entire batch at once. She has DOS 5.0 with no WINDOWS on her system.

Also, she doesn't have MemMaker.  How could I create some memory for her if it were necessary?

651264 total conventional memory
651264 available memory
549504 largest possible executable file

5242880 contiguous extended memory
0   available contiguous extended memory
5177344 bytes avail XMS memory
MS-DOS resident in HighMemory Area

Clara