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Can't find Windows help files

Posted on 1997-11-22
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Last Modified: 2013-12-29
I had difficulty installing an upgrade of a program and this caused my computer to crash several times, requiring me to reboot.  I now notice that I am unable to access the Windows 95 Help system.  I get the error message:  "Cannot find windows.hlp file."  I searched for it and it is not listed anywhere as "windows.hlp".  There is a "help" folder in the Windows main folder but this contains help files for other applications that I've installed, not general Win95 topics.
Do I need to reinstall files from my Win95 CD - If so, how do I do that and where would those files be located?
Thank you for your help.
Ken Zoller
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Question by:kzoller
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Accepted Solution

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smeebud earned 300 total points
ID: 1701145
08-24-1996 11:11:10a A---       519,340 windows.hlp
---------
To extract from CD, 1st Change Directories to the X:\WIN95>
prompt, where X is your
CD-ROM's drive letter. Then type the following:
EXTRACT /A /L C:\Windows\System WIN95_02.CAB WINDOWS.HLP

Luck and let me know:)
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Author Comment

by:kzoller
ID: 1701146
Thank you for your help.  This fixed the problem but I still don't understand why it happened.  It seems as if I selectively lost a group of *.hlp files for no apparent reason (it happened during several crash/reboot sequences).  Any other  thoughts?
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LVL 14

Expert Comment

by:smeebud
ID: 1701147
You hit on it , during a crash the files were either corrputed or anialated.
It happens.
Glad you up and running.
Tip, SCANDISK AND DEFRAG MORE OFTEN.
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Author Comment

by:kzoller
ID: 1701148
Thanks again.  Experts Exchange is a great resource.  I have told several others about it.
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