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SITE TO SOLICIT CONSUMER COMPLAINTS

Posted on 1997-11-24
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Last Modified: 2013-12-25
I need a general plan, and eventually detailed consulting advice for setting up and managing a site and/or server for consumer victims to post experiences and exchange info.
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Question by:rwencil
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Author Comment

by:rwencil
ID: 1855655
Edited text of question
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Author Comment

by:rwencil
ID: 1855656
Edited text of question
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Expert Comment

by:philipm
ID: 1855657
I would model my site after  http://www.bbb.org/ and try to improve on the idea.

The Better Business Bureau On-line.
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Author Comment

by:rwencil
ID: 1855658
philipm, thanks, but too vague.  I am asking for more ingredients, components, costs, resources, etc.
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Expert Comment

by:philipm
ID: 1855659
IMO, thats a little too much to ask for 100 points...
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by:rwencil
ID: 1855660
OK
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Accepted Solution

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Jagar earned 100 total points
ID: 1855661
There are several different routes that you can take that should meet your needs:
1.  Set up a feedback form in FrontPage 98.  This will give you a good starting point to get the information that you are looking for from the user.
2.  Then once you get this general form laid out you can choose to do several things with it either:
    A.  Have the Form Results E-Mail to you with the complaints.
    B.  Have the Form Results saved to a file on the server.
    C.  Use Active Server Pages (actually you could use several different things like CGI, Pearl, etc.) to save the Form Results into a database.

With Visual Interdev you should be able to set up the basics of this site within a week tops.  As far as hosting and running your own server, you'll have to check the prices out mine runs $60 a month $200 activation fee.

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