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The problem turned out to be that there was a bug in the software such that polling would not take place if there was a gig or more free space on the hard drive. &nbsp;The client happened to have that much free space.<br />
<br />
When the bug was discovered earlier this year, a .lib file was created to replace the incompatible .lib file on the larger hard drives. &nbsp;So, I simply replaced the client's .lib file.<br />
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I will be adding your trouble-shooting approaches to my notebook to use the next time we have a polling problem, which could be any second! &nbsp;:-)<br />
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Thanks &nbsp;--- clara &nbsp; <br />

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The problem turned out to be that there was a bug in the software such that polling would not take place if there was a gig or more free space on the hard drive.  The client happened to have that much free space.

When the bug was discovered earlier this year, a .lib file was created to replace the incompatible .lib file on the larger hard drives.  So, I simply replaced the client's .lib file.

I will be adding your trouble-shooting approaches to my notebook to use the next time we have a polling problem, which could be any second!  :-)

Thanks  --- clara  


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A PC is automatically polling several sites each night.<br />
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I have a client that is able to poll her sites by initiating polling manually, but in the evening when the automatic process initiates, it doesn't poll any of the sites successfully. &nbsp;It seems to dial, but no transfer of data takes place. &nbsp;How do I start to troubleshoot this problem? I am in a different state, and I can dial in to the PC which initiates the polling. &nbsp;I realize this may take some time and experimentation.... what can I try?<br />
<br />
clara
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A PC is automatically polling several sites each night.

I have a client that is able to poll her sites by initiating polling manually, but in the evening when the automatic process initiates, it doesn't poll any of the sites successfully.  It seems to dial, but no transfer of data takes place.  How do I start to troubleshoot this problem? I am in a different state, and I can dial in to the PC which initiates the polling.  I realize this may take some time and experimentation.... what can I try?

clara

auto-polling problem

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