hawki
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windows 95 setup problem
The machine started of with many HDD errors, fixed them then Win 95 says must be reinstalled. Tried reinstalling but it would lock up at various points. I have changed memory, and cd-rom but nothing helps. Now all I get is an error that states: "standard mode: bad fault in ms-dos extender" what could it be? p.s. I have tried a new boot disk and mscdex.exe file. This is win 95 ver A and it is on a compaq presario and it happens right after you start the setup and get throught the first 100% screen before anything actually happens.
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well reading across the proposed answer, I would want to add something here.
andre29, what you said is perfect, but in my opinion you forgot one thing: To ask hawki if he is familiar with computers to perform the FDISK command, what to choose, which option to select from that Fdisk etc.. Same thing for the CD-Rom drivers and the startup disk, what he might need on that disk or not.
This is common currency for us, to perform such a daily task at least for me, I don't know if it's the case for you. But my advise is always to ask first what kind of background the other person has in computer before giving an answer as simple as the one given here (technically speaking you should have assumed that he doesn't know and offer much more details than that).
I'm not critisizing here, all what I want to point is precision and a good customer support.
Regards
andre29, what you said is perfect, but in my opinion you forgot one thing: To ask hawki if he is familiar with computers to perform the FDISK command, what to choose, which option to select from that Fdisk etc.. Same thing for the CD-Rom drivers and the startup disk, what he might need on that disk or not.
This is common currency for us, to perform such a daily task at least for me, I don't know if it's the case for you. But my advise is always to ask first what kind of background the other person has in computer before giving an answer as simple as the one given here (technically speaking you should have assumed that he doesn't know and offer much more details than that).
I'm not critisizing here, all what I want to point is precision and a good customer support.
Regards
Mybe it's not necessary to fdisk.. try format /C /U. It might help too...
magigraf is right and I apologize, you should perform this if you have a good background in computers, otherwise try getting a technician in your area to perform these steps for you.
andre29...
Your attitude is very much appreciated, and we are here to help. If hawki needs the proper step by step procedure, well few techs here including myself would be more that happy to cover even the little nifty detail.
It's Hawki's call right now.
Regards
Your attitude is very much appreciated, and we are here to help. If hawki needs the proper step by step procedure, well few techs here including myself would be more that happy to cover even the little nifty detail.
It's Hawki's call right now.
Regards
ASKER
I eventually went a head and fdisked and reformatted but I don't like to do that to customers that's why I have to give this average.
Damir