We help IT Professionals succeed at work.

We've partnered with Certified Experts, Carl Webster and Richard Faulkner, to bring you two Citrix podcasts. Learn about 2020 trends and get answers to your biggest Citrix questions!Listen Now

x

Printing to DeskJet 600 from Netscape

dul0amb
dul0amb asked
on
Medium Priority
249 Views
Last Modified: 2010-04-12
I have a deskjet 600 which hangs printing from netscape when it finds colour. It says "insert colour cartridge".
I don't havea colour cartridge, so is there a way to force it to print using black/white/grayscale?
Comment
Watch Question

rbr

Commented:
I don't know which OS you use. If you use NT or Windows 95 go into the printer settings and with the menuitem Properties you can force the printerdriver to use grayscale instead of color. If you os a MAcintosh OS there should be a checkbox in the printer dialog where you can force grayscale.

Author

Commented:
Sorry, I should have said, I am using Windows 3.1
Commented:
dul0amb...

rbr was on the right track, under windows 3.x you would have to control that from 2 places.

1) Under the printer properties (use Grayscale as default)
2) From the HP software that you installed for the printer.
   You should set it to default to gray scale. ( if you haven't    so get it from www.hp.com)

This will make the printer not ask for that cartidge (color) anymore.

The reason it asks is that the default is COLOR, you've got to change that default to GRAY SCALE.

Hope it helped
Regards

Not the solution you were looking for? Getting a personalized solution is easy.

Ask the Experts
Access more of Experts Exchange with a free account
Thanks for using Experts Exchange.

Create a free account to continue.

Limited access with a free account allows you to:

  • View three pieces of content (articles, solutions, posts, and videos)
  • Ask the experts questions (counted toward content limit)
  • Customize your dashboard and profile

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.