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Wisepage.dll - Win3.11 etc - Msoffice

Posted on 1997-12-20
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Last Modified: 2008-02-01
I'm looking for a file called  Wisepage.dll .  

I've come across this file as being missing on 2 different occaisions , with one difference , a scanner.

System A - DOS 6.2x , Windows for workgroups 3.11 , MSOffice 4.3c on a 386DX40 with 8 meg ram. ( NO scanner).
While installing MSOffice Pro 4.3c  under wfw3.11 - near the start of the install , the error    Wisepage.dll  not found pops up.
The install will continue with no apparent problems when running Office.
Looked on the disks after installing - no file called  wisepage.dll , and yes I checked the contents of each disk.
This problem has only showed up once on that system and that was about 6 months ago, and has never been seen again on subsequent installs.


System B - DOS 6.2x , Windows for workgroups 3.11 , MSOffice 4.2a   on a 486DX4-100 with 32 meg ram  with a Flatbed scanner attached.
Have installed MSOffice 4.2 under wfw3.11 and the system has been running without problems.   No problems that is until I installed a Flatbed scanner on the system, and this problem only appears in one situation.
The scanner software and other progs that will use the scanner work quite well with no problems.
The only problem that `comes up' is when running Word 6.0c (in the Office pack) .  Under  File  there is a selection -  Aquire text .
Clicking on this will attempt to access the scanner , then the error message    Wisepage.dll  not found   pops onto the screen.
Yes, I have checked all the software disks I have for this file - result -  Not found.

I have tried to search MS's KB without any success, I even looked for an email address that I could write to them and ask - result - apparently none available !!

Has anyone come across this situation before or more to the point has anyone seen this file on their system ?
Any help would be appreciated.

I don't think it is a scanner software problem as  system A above doesn't have a scanner on it.  Then again.

Dave Boyce
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Question by:dboyce
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4 Comments
 
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Accepted Solution

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dew_associates earned 400 total points
ID: 1606413
DBoyce: As a Microsoft OEM, we have a searchable database of every microsoft file back to Dos 1.0 and Wisepage.dll is not a Microsoft file. I suspect that a software package that you are loading is calling this DLL. Here's a way of finding out though.

Use sysedit from the Start\Run line and search the System.ini, Win.ini and Protocol.ini for the wisepage.dll. If not found, close sysedit and run regedit the same way and search the registry for the same file. Take note of the calling line and the software package that is calling the file. From here we can trace the file and try and obtain it.

Lastly, you can go to:

http://ftpsearch.ntnu.no/

and run a search for the file. If it's a readily known file it will be on one of these listed servers.

Best regards,
Dennis

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Author Comment

by:dboyce
ID: 1606414
Thank You to  Dew_associates .   Thanking you for the feedback and looking up the info for me.  I think because of the situations I gave , one (I was) would probably be thinking it was a MS file, then again, we can be wrong sometimes.

I had also mentioned the file to a friend who took a different `slight' to searching .  He came up with  Caere's web site with reference in their  DOS/Windows Product Support Software Library
 in the  WordScan  selection.  They have a file called  Wisepage.dll .

I now have that file.
I will also follow your instructions and see what I can see.
All information is useful and should be passed around.

Thanks again for your time and help with my Question.
David Boyce.
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LVL 25

Expert Comment

by:dew_associates
ID: 1606415
Thanks David: I would appreciate the address of that site though as an add-on to our searchable database to help someone else out in the future. TIA, Have a Happy New Year!
Dennis
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Author Comment

by:dboyce
ID: 1606416
To  Dew_associates ..
The file was found on   Caere's web site  http://www.caere.com  with reference in their DOS/Windows Product Support Software Library in the  WordScan  selection.
Thanks again  ...   boyce@rebel.net.au
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