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Phantom port, switched drive letters, missing sound.

Posted on 1997-12-22
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Last Modified: 2013-12-16
Packard Bell L4610    P120  

I recently had to reinstall Win95 because of problems with disapearing dialog boxes. First my Add Printer box vanished and then my Dial-up Network took a hike.

So, I reinstalled Windows over my old 95.  I screwed up, perhaps and didn't use the /p f switch as I had been advised.  But I did get the boxes back and I did add my new printer and create a new dial up connection. So far, so good.

But now Whenever I reinstall, and I did a few times, My Device Manager shows a Com Port that doesn't exist; my sound card disabled; and my D:(CD) and E:(Zip) drives are reversed wherein my D: becomes Zip and E: becomes CD.  While I cannot find any immediate problem therein; I did run a diagnostic program which told me it was not good.

I am hoping to avoid reformatting, etc. I do use my sound card a lot when I've got it.  

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Question by:abazar
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magigraf earned 300 total points
ID: 1752735
abazar...

Regarding your Zip drive and CD-ROM, the only way to rearange their drive letter sequence is that your ZIP has to be SCSI.
If it's a parallel port, you won't be able to put the CD-ROM before the ZIP drive.

That answers your first part of the question, now:
As for your Sound card and Phantom com port, I will need more info from you to be able to help more.

Like in Devices Manager, can you tell me all available FREE IRQ's and what are the conflicting devices, and which IRQ are they on.

Will wait for your post
Regards
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by:abazar
ID: 1752736
Until my last series of reinstallations, the D drive WAS the CD and the E WAS the removable and it IS a parallel port installation. It doesn't SEEM to be a real problem. It works. Though I can but believe that since all these problems are concurrent that they were somehow connected.
But so be it.

There is nothing assigned to IRQ 09 and 11

In Device Manager the "phantom" generic Com Port is shown as causing a "resource conflict." Device Type is Ports (Com & LPT) (?)

In the Configuration 001 under which it is apparently installed;
I/O Range 03F8-03FF used by Communications Port (Com 1)
IRQ 04 used by Communications Port (Com 1)

Every other possible configuration shows a conflict.

The sound card (Aztech Sound Galaxy Washington 16) shows no conflict but has a yellow exclamation point.

I have run sound diagnostics and have had midi files and other music play and show no problem (?). But whenever I try to use it, I get an error report.

I hope this helps.








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Expert Comment

by:magigraf
ID: 1752737
abazar...

What we need at that stage is to take out all these devices, and see what windows wants to do first.  Sometimes after a new install of Win95, it does not get all the devices properly therefore we will do it again.

First trial is to let windows tell us one more time what is it able to detect.

***BEFORE YOU ATTEMPT THESE STEPS, PLEASE MAKE SURE YOU HAVE YOUR SOUND CARD DRIVERS DISK HANDY, AS WELL AS YOUR WINDOWS CD-ROM***

1) Right click on My Computer from your desktop.
2) Select properties
3) Select the Device Manager Tab
4) Expand the "Sound, video and game.."
5) Select your sound card, and click on remove
6) Expand also your "Ports (Com &Lpt...)"
7) Remove the offending com
8) Now, clcik on Start > Settings, Control Panel
9) Add New Hardware
10) Let it auto detect
11) When it tell that it has finished, click on details, and take a note of what it found.
12) Let it continue installing the drivers
13) Restart your system, and check if you still have the problem or not.

Please post what happened!
Regards
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