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No Accept/Decline Button in Outlook Request Task email

Posted on 1997-12-27
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Last Modified: 2008-03-10
I have tried to request a task of someone.  I send it to their email.  It arrives as an email, but does not show up as a request for a task. Much less does it have the buttons to accept or deny the request as stated in the help sections.  
I feel like I am missing something simple.  But what?
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Question by:zeddock
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13 Comments
 
LVL 25

Expert Comment

by:dew_associates
ID: 1606581
Hi Zeddock!

You cannot request a task from the owner of the task, the owner of the task must create it, then send it to you for completion. Then you update it and then return it. In the interim even the owner cannot update the task until you or the recipient are through with it. eg: Let's say I create a task that consists of a construction analysis of calendar and ask you to update it an return it. Once I send it you you, I cannot touch edit or change that task until you return it. Likewise, you cannot request a task from me (perse') you can email me and say "send me such and such task for completion", but you cannot physically create a task for someone else to send to you.
I hope this answers your question! If you need more, just ask!
Dennis
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Author Comment

by:zeddock
ID: 1606582
Thanx Dennis. Your information was correct but did not answer the problem.  I am having the task request sent to me, so thw owner issue is not the problem.  The problem is that the task request does not show with an ACCEPT button.  So, I cannot accept it.
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LVL 25

Expert Comment

by:dew_associates
ID: 1606583
Zeddock: Does the task come with two tabbed areas below where the button would be. The left tab is the accept, the right tab is the reject.
Dennis
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Author Comment

by:zeddock
ID: 1606584
No the tabs are not present.  In fact, It looks mostly like a straight email.
If I drag the envelope oonto the task icon then it looks like a task form, but still no Accept button or tabs.
Could it have something to do with Exchange Server?

Thanx for the quick response.  It is helpfull to know someone else is trying to help.  I have spent so much time trying to find documentation that says more than, "Do this and Get this"!
Have found nothing.
Getting ready to just call MS and incur the charges.

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LVL 25

Expert Comment

by:dew_associates
ID: 1606585
Well hold on a little bit longer and let's see if we can straighten things out. Describe the network environment to me! What type of server system, server software, installed programs for messaging etc.
Dennis
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Author Comment

by:zeddock
ID: 1606586
The 2 machines are attached via dialup connections to the internet, only.
Both are Win95B machines.
They are both using "Internet Mail" as their service.

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LVL 25

Accepted Solution

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dew_associates earned 400 total points
ID: 1606587
Zeddock: Let me rephrase your comment to make sure that I understand as I believe I do. You have one machine running windows 95 OSR2 at one location, and another running Windows 95 OSR2 at another location. Both machines are running Office 97 or Office Pro 97 or at the least Outlook or Outlook Express. You have set these machines up to communicate via dial-up networking through an Internet connection.

If all of the foregoing is true, then the reason those areas that you note as being unavailable is due to the fact that Internet Mail is not sufficient as a Intranet Mail Service. To accomplish what you desire, one machine must act as both a workstation and server and have a mail box into which this information is first sent. To do that, you need a portion of the Exchange Client Server installed. Beyond this, if you haven't already done it, you will have to install PPTP (point to point tunnelling protocol) to enable both machines to actually function as a network through the Internet.

I know this isn't what you want to hear, but if I have misunderstood, let me know!

Dennis
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Author Comment

by:zeddock
ID: 1606588
You're right, I would rather just turn on a switch somewhere and have it work, but I am serious about this project and can see a machine set up as the exchange server.
You really went above and beyond, Dennis!
I upped the points to 100, but have no clue if that is good or not. I have never done this before.  If it is worthy of more, please email me.
Also I am going to be looking for the easiest way of accomplishing the situation you described. If you have specifics, please tell me.
Sincerely,  Jim@Leaders.net
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LVL 25

Expert Comment

by:dew_associates
ID: 1606589
Thanks Jim, the points are satisfactory. As a first suggestion, you might want to set one machine up as a server using the Windows 95 Messaging client that comes with Windows 95. I presume (correct me if I am wrong) that you have the retail version of Windows 95. That being the case, I would go to Add/Remove Programs and add the Windows Messaging client. Then, you may want to visit a good book store and pickup a copy of the Windows 95 Resouce Kit. This explains fully the principals of windows messaging. Next, download the service pack for the retail version and install it. Then install the kernel32 update and the winsock update (all of this is at the MS free software download site). Once this has been installed and your basic windows is functioning properly, download the ISDN Accelerator Pack, DUN 1.2 and PPTP. Install DUN first and check it thoroughly. Then install the ISDN kit and then uninstall it (if you don't have ISDN) The files it leaves behind are excellent and you can get them any other way. Once this has been accomplished, install the PPTP (tunnel protocol). Now set the other machine up, but not at a server, just as a workstation. Designate it's address as being on the machine you set up as a server. From here on out, it's a matter of tuning.
Dennis
0
 

Author Comment

by:zeddock
ID: 1606590
Thanx.
I am impressed.  Tried to find you on the web as Dew Associates... No luck.

Jim@Leaders.net
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LVL 25

Expert Comment

by:dew_associates
ID: 1606591
Thanks Jim! You didn't find us as we took our website down 11/15 for an overhaul. We were predominantly OEM/VAR and Reseller oriented and have split the operation to accomodate both VAR's/Reseller/Corporate/Government as well as retail. In the future we will be www.dew_associates.com and/or Systems Technologies. dew_associates@email.msn.com.
Have a Happy New Year!
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LVL 25

Expert Comment

by:dew_associates
ID: 1606592
Jim: I do need to clarify my earlier post though. (I've learned computers, now I have to learn typing)

Then install the ISDN kit and then uninstall it (if you don't have ISDN) The files it leaves behind are excellent and you *can't* get them any other way. Once this has been accomplished, install the PPTP (tunnel protocol). Now set the other machine up, but not at a server, just as a workstation. Designate it's *mail* address as being on the machine you set up as a server.

*denotes changes
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Author Comment

by:zeddock
ID: 1606593
Thanx. I understood. I am forwarding all of this to a friend of mine-  You were good, fast and thorough.
jim@leaders.net
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