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Windows95 accessing NT Server in a V-Lan environment

Posted on 1998-01-09
Medium Priority
Last Modified: 2013-12-23
Some (not all) Windows 95 machines cannot access an NT server some of the time... NT machines can access it fine, and the majority of 95 pc's work. a typical problem is Win95 authenticates the user ok, and can access all of the NT Servers apart from one, where it receives "Network Busy" error message. The network is divided into Virtual Lans, which maybe the problem, but it happens to different V-lans and different people all the time. And no, its not because the Network is actually Busy!!  Help!
Question by:gprior
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LVL 25

Accepted Solution

dew_associates earned 400 total points
ID: 1551470
This error can occur when a connection is attempted but the server is not responding within the 30 second system timeout.  NetBEUI uses a global timer to determine when a NetBIOS Call or Hangup command is not completing.  The global system timer is set at 30 seconds and cannot be changed.  Typically, the Netbiosretries and Netbiostimeout parameters can be used to determine how long NetBIOS commands for name claiming  should wait before assuming the receiver is not present.  In a case in which you are trying to connect to a resource via the net use command, the redirector issues a NetBIOS Call command.   NetBEUI responds by sending a NAME_QUERY frame.  If no response is received (that is, the calling workstation does not receive a NAME_RECOGNIZED frame), NetBEUI returns an error code of 0x14.  The redirector maps this code to DOS error 54 and prints the "The network is busy."  On a multisegmented LAN the problem could lie in the bridges not being properly configured.  We have seen this on a token ring network when the source routing bridge is not set up correctly.  The easiest way to determine this problem is to analyze the frames on either side of the bridge.  This error can also occur if there is too much congestion on the network, however you have implied that this is not a problem.
LVL 25

Expert Comment

ID: 1551471
Given that I do not know how the v-lan is setup, here's additional information for you.

Data transfer between LAN Manager 2.2 workstations and servers (using
NetBEUI protocol) can sometimes fail due to slow or congested links,
or intermediate systems (bridges, routers) with inadequate buffering.
You can increase chances for successful data transfer by increasing T1
(and possibly dlcretries) on the workstation AND the server. You may
also need to increase sesstimeout on the workstation and the related
serverheuristic 15 on the server.
The symptoms of a timeout-related data transfer failure vary depending
on the type of process running on the workstation. For example, if you
are copying files to/from the server at the MS-DOS command line, one
of the following errors may occur:
   NET805: Network device no longer exists reading drive H
   Abort, Retry, Fail?
where H is the logical drive you were copying files to/from, or
   NET804: Network busy
   Abort, Retry, Fail?
On a slow link, you need to increase the "session timeout" and the
"frame acknowledgment timeout" parameters to eliminate data transfer
timeout failures.
Session Timeout
When the redirector and server set up a session (NET USE), they can
each specify to the protocol driver a "session timeout" parameter.
Later, whenever the redirector or server submits an Server Message Block
(SMB) message to the underlying protocol driver for transmission on the
network, the driver must manage to transmit the entire message within the
"session timeout" period or it returns a timeout error.
This session timeout is exposed differently in the redirector and the
server. You need to remember that if you have a slow link between
redirector and server you must increase this "session timeout" on both
the redirector (workstation, client) side and the server side. On the
redirector side, the session timeout is exposed by means of the
sesstimeout parameter. (Note: sesstimeout also determines how long the
redirector is willing to wait to receive a response SMB message from the
server). Contrary to early (pre- LAN Manager 2.2) documentation, as of
LAN Manager 2.1, sesstimeout applies to MS-DOS REDIR as well as OS/2
Configure SESSTIMEOUT as follows (default = 45):
    2-127        Actual value in seconds
    128-65534    127 seconds
    65535        Don't timeout (wait forever)
Remember that when you increase this timeout on the redirector, you
also normally need to increase the related timeout on the server side.
The server side session timeout is exposed by means of serverheuristic 15.
The documentation describes this heuristic as "oplock timeout," but does
not include the fact that this same heuristic is also used to set the
"session timeout." The heuristic values documented are correct for the
oplock timeout, but do not correspond to the values used for the session
timeout. The following table lists the session timeout values that
correspond to the range of values that heuristic 15 can be set to
(default = 1):
    0       34 seconds
    1       68 seconds
   2-8      127 seconds
    9       Don't timeout (wait forever)
Frame Acknowledgment Timeout
Because the redirector and server can submit an SMB message up to
64K long, but the adapter can transmit only small data units (Ethernet
can transmit only about 1500 bytes), NetBEUI breaks the SMB message
(that it received from the redirector or server) into "frames." It
labels them as belonging to the start-of-message, middle-of-message or
end-of-message, sequences them and hands them off to the adapter for
transmission on the network. Most data transfer between the redirector
and server is "reliable connection oriented," which implies, among other
things, that after NetBEUI transmits frame X it must wait for the remote
station to send a frame acknowledging receipt of frame X. (For simplicity,
this explanation ignores protocol optimizations such as windowing.)
The question is: once frame X has been sent, how long will NetBEUI wait
to receive the frame X acknowledgment? The answer is: it will wait for T1
(default 0.5 seconds). If the acknowledgment does not arrive within that
time, NetBEUI tries again as many times as are specified by the dclretries
parameter (default 5), each time doubling the wait period (T1*2, T1*4,
T1*8, topping out at T1*16).
Over a slow link, it takes longer for frame X to get to the remote
station, and longer for the frame X acknowledgment to get back. So
when you are communicating with servers across slow links and you
increase the "session timeout" on both sides as described earlier, you
usually also need to increase the "frame acknowledgment timeout" (T1)
on both sides. And it is usually a good idea to increase dlcretries a
bit also. Tuning T1 (the timeout) to accommodate the average round
trip time (and increasing the retries at times when the slow link is
especially busy), along with the automatic opening up of the timeout
period, enables the frame- acknowledgment transaction to eventually
Note 1
Increasing netbiostimeout (and possibly netbiosretries) helps ensure
that the initial connection (NET USE) succeeds, but does not affect
data transfer.
Note 2
 - sesstimeout is in the LANMAN.INI file [workstation] section.
 - serverhuristic 15 is in the LANMAN.INI file [server] section.
 - T1 and dlcretries are in the PROTOCOL.INI file [NetBEUI] section.
 - netbiostimeout and netbiosretries are in the PROTOCOL.INI file
   [NetBEUI] section.


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