Modem/Sound-card problems

sleepnir,
With your modem and sound card drivers handy, try this:
Boot your computer in safe mode.  (Press the F8 key when the message "Starting Windows95" appears, then select safe mode)
Click on start - settings - control panel.
Double-click system, then click the device manager tab.
Click the + next to the modem icon.
Highlight and remove each item listed there, if any.  One at a time.
Click the + next to the Sound,video and game controllers icon.
Highlight and remove each item listed there, if any.  One at a time.
Do the same for your com ports listed under Ports (COM & LPT).
Click OK, close control Panel, and shut down the computer.
Upon rebooting, Windows should detect and install your new hardware.
Follow the prompts to supply drivers and reboot as necessary.
I hope this helps,
Ralph

sleepnir,
Something I just thought of:
If you have a line in the autoexec.bat file refering to your sound card, (e.g. alsinit) add rem to the beginning of the line.
regards,
Ralph

sleepnir...

Try rmarotta suggestion, if it does not work for you, reject it and I will tell you what to do.

Regards

YOU MAY ALSO GO TO SETTIGNS CONTROL PANEL then double click on icon system under tab device manager you will see print this will print out all resources used by your system like irq if you don't see any irq free then in bios you can change seting for com ports so they use the same irq and then if your modem is setup as pnp windows will redetect your modem

I already tried this suggestion before putting in this question.  I am open for any other answers.  I do know that both the modem and the sound card are using the same IRQ and that this is where the problem areises from.  I have also tried to change the irq and run into problems.  Can you help Magigraf?

IF go to bios you will see setings for pnp make sure that detecting of pnp is set to auto  also os installed say pnp.
You will have to reset your pnp setings. If this does not help then you don't have any free irq left and you have to remove you fax modem and set is to com 2 or com 4

Yes I can when jbur.. stop blocking questions with his bright answers..
Regards

Alright, everyone want to let this go so magigraf can answer it.  He seems to think he has the answer - I sure hope he does.  And I think you ought to let him have his say.  

well did you try it

Yes, I did try it, Everything was set as you said it should be and telling me that I did not have any IRQ left was uninformative - I told you that.  I have tried to install and reinstall, physically remove and other stuff.  So I wanted an answer that was more in depth - I am not an idiot.

sleepnir...

I see, that I have no chance here for an answer yet!!!!

Well because of that storm here in Canada, I couldn't come more often (lack of electricity).

Anyway I'll post it as a comment and if it works just reject any answer and I'll post it as an ANSWER.

1) I want you to UNINSTALL the winmodem Software using it's own UNINSTALL program.
2) Make sure that under Device Manager, you have NO MODEM
3) I want you to remove your sound card from under Device Manager.
4) I want you to shut off the system, and open the hood.(the computer cover)
5) Remove the SOUND card from your ISA slot (leave modem in)
6) Leave the computer open and restart the system
7) Once in windows, the modem should be detected, if yes don't let it install.
8) Insert the winmodem installations disks, and run the setup.
9) Once the modem is installed, go to control panel
10) Double click on the modem icon
11) Click on the Diagnostics tab
12) Click on the COMX where X should be 2 or 3.
13) Now click on more info button
14) If your modem is responding that's what we want (it's working)
15) Now note the resources that the modem is using from Device Manager.
16) Shut down the system
17) Now insert back in your Sound card
18) Restart your system
19) Once in windows it should detect your sound card, if not please do it manually from Add New Hardware
20) From that list select Sound ...
21) Follow next until it comes to drivers and say HAVE DISK
22) Reroute it to your floppy and let it install the drivers.
23) Hopefully it would not share the same IRQ.
24) Check in Device Manager if they are O.K., or we still got a conflict.

If it's fine, well we got it working, if not please comment back I have more procedure to undergo.

Regards to all

Nebworth,  Thank you for giving this answer in spite of my encouragement not to.  WMREGCLN was the file that I was looking for and was all I needed to figure out what to do from there.  Magigraf, thank you also for your help, however I was already aware of these installation procedures and I froced the IRQ's to values that I needed.  However thank you for your reassurance that what I thought would work should have.  But Nebworths suggestion for the Winmodem cleaning program was the stumbling block I needed to get around - I understood that I needed to uninstall the Winmodem as everyone told me but there was no way to do that - this is what the WMREGCLN file did.  Thank you all for your help on this.

sleepnir

  ->phew!<-