Trying to install a printer, HP deskjet 692, on a new computer. Using manufacturer's setup disks, the installation ends with a "no communication" message. I've replaced the parallel cable, deleted and reinstalled the printer several times, and still can't get communication. However, the printer WILL print in DOS mode...so I suspect it's not the cable, but something in the Windows program. The computer manufacturer says to call Hewlett Packard; HP says to call the computer manufacturer. Any help would be appreciated.