My company has just produced a CD Rom which is both audio (able to be played on a stereo cd player) and data (contains video, and other multimedia stuff). It is meant to work on Win3.11, Win95, and Mac - and it does on most computers.
However, some of our customers only get the option to play the audio when accessing the disk in Win3.11. They cannot access the files on the cd. I'm not sure if it is a hardware, software, o/s, drivers, or wind direction problem.
Any ideas on a solution?