Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17


Attn Dew Associates only

Posted on 1998-02-06
Medium Priority
Last Modified: 2013-12-16
Dear Dennis
I attach 100 points on account of your efforts so far to solve my modem/printer problem. As I posted on the other question I may not be able to reply after next week for some while due to going into hospital.
Alan Wood
Question by:arwood
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
LVL 25

Accepted Solution

dew_associates earned 400 total points
ID: 1754287
Thank you Arwood, your a gentlemen!  Good luck with your hospital stay! Be well, prayers be with you!

Author Comment

ID: 1754288
Dear Dennis
Thanks. You guys do a hard but brilliant job in difficult circumstances.
I note you comments that I only ask difficult questions. I should advise you that I am a qualified electronics engineer so I believe I have some experience on which to draw when problem solving. Its just the software side that Im not too good at. I therefore manage to solve most of my problems myself even if it takes a longish time to do so.
LVL 25

Expert Comment

ID: 1754289
Thanks Alan!  When I mentioned difficult questions, it was meant jokingly only. All of us are volunteers, the only compensation being the enjoyment of figuring the problems out long distance without the benefit of either seeing the machine or talking with the person using it. Most of us object to M$ charging $35 per incident.

Author Comment

ID: 1754290
Dear Dennis
I appreciate the challenge youy face. Did you get the other posting I did for you giving you another 100 points for the second question you were trying to sort out in MSOffice. Please let me know if you didnt and I will repost it.
Regards  Alan
LVL 25

Expert Comment

ID: 1754291
I did Alan and I have responded. Thank you!

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A small collection of useful tips and tricks for Windows 10 users that I decided to write as a result of recent questions that were asked and answered at Experts Exchange. Two short video tutorials included. Enjoy..
In this modest contribution, I want to share with the IT community (especially system administrators, IT Support Engineers and IT Help Desks) about Windows crashes/hangs and how to deal with these particular problems.
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …

688 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question