Solved

Mouse Double-click Doesn't Work

Posted on 1998-02-09
23
2,350 Views
Last Modified: 2013-12-09
I have a Packard Bell 120 Pentium, Win 95, approx. 2 yrs. old with the standard mouse that comes with PBell computers.  The mouse has worked fine until recently.  Now when I double-click on the desktop or in any program, it only has the effect of a single click. I have to right click to open any file or program. I have tried the test in Control Panel - Mouse settings and the same thing. I have deleted the mouse in Device Manager and reinstalled - no change. I have installed an identical mouse, that works fine, from another PBell computer and no change.  Tried switching mouse drivers and no change. Tried deleting mouse and letting Windows detect it on reboot - no change.  What else can I try?
0
Comment
Question by:SteveH012698
  • 5
  • 5
  • 5
  • +6
23 Comments
 
LVL 9

Expert Comment

by:rmarotta
Comment Utility
SteveH,
I believe you have a PS/2-style mouse.  Check device manager while running in safe mode to be sure there is only one mouse installed. It should be listed as PS/2 compatible. Also, while in device manager,  look at properties under "Computer" to see if there are any interupt conflicts.
Please post your results if this does not help.
Regards,
Ralph

0
 
LVL 9

Expert Comment

by:magigraf
Comment Utility
SteveH...

How about trying another mouse before you break your mind with conflicts and these kind of troubleshooting.

If I were you, I would just do that at first in order to isolate the problem and not believing it's a defective mouse. (maybe it is)

Hope this helped
Keep me posted
Regards
0
 
LVL 9

Expert Comment

by:rmarotta
Comment Utility
Magigraf,
Didn't he say that he tried that?  ("I have installed an identical mouse, that works fine, from another PBell computer and no change.")
Or am I missing something here again?
Ralph

0
 
LVL 9

Expert Comment

by:magigraf
Comment Utility
rmarotta..

I meant ANOTHER brand all together (you know PB reputation). Then you presumed a PS/2 mouse, so could he try a SERIAL mouse instead??

Just another approach..
Regards
0
 

Author Comment

by:SteveH012698
Comment Utility
It is a PS/2-style mouse.  I checked Device Manager while running in safe mode:  Only one mouse is installed, and no conflicts;  Interrupt Request is at 12, a factory setting.
Steve H
0
 
LVL 9

Expert Comment

by:rmarotta
Comment Utility
Steve,
Go to your CMOS setup at bootup and see if you have an option to enable PS/2 mouse support.
If so, be certain it is enabled.
Regards,
Ralph

0
 
LVL 9

Expert Comment

by:magigraf
Comment Utility
SteveH..
I'll take a side and watch, I would love to see this one solved.
Regards
0
 

Author Comment

by:SteveH012698
Comment Utility
The CMOS setup at bootup shows that a mouse is installed.  There is no option to enable PS/2 mouse support.  
0
 

Author Comment

by:SteveH012698
Comment Utility
rmarotta, do you have any other ideas or suggestions?
SteveH
0
 
LVL 15

Expert Comment

by:jrhelgeson
Comment Utility
Have you checqued for any Virii?
0
 
LVL 9

Expert Comment

by:magigraf
Comment Utility
SteveH...

Since no show from the other tech, could I interfere with suggestions??

Regards
0
IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

 

Expert Comment

by:bslim
Comment Utility
To be more specific....
   The test u made when u were in the Mouse Settings....were they able to dbl click or not?....just asking....

0
 
LVL 1

Expert Comment

by:coreyfro
Comment Utility
let me get this straight.  your mouse doesn't work, you used an identical mouse and it did work.. your mouse is broken...

maybe try quadruple clicking, does that help?

ps2 mouse, $9.95, get a grip!!!
0
 
LVL 9

Expert Comment

by:magigraf
Comment Utility
coreyfro...

I guess you missinterpreted what he said.
He used a KNOWN working mouse from another system on his and still experience the same problem.

So your answer becomes not valid here.
Regards
0
 
LVL 1

Expert Comment

by:coreyfro
Comment Utility
oh.... in that case...

get a new mouse and see if that works...

logitech mice come with their own drivers and work wonderfully...
0
 

Author Comment

by:SteveH012698
Comment Utility
Bslim - The test made in Control Panel/Mouse Settings....No doubleclick.  
0
 
LVL 1

Expert Comment

by:potsy
Comment Utility
Try cleaning the mouse port in the back of the computer with rubing alcohol. (Just an idea)
0
 

Expert Comment

by:doddd
Comment Utility
Weird problem.  Try reinstalling 95.  Not much of a suggestion, but it often helps problems like that.  Maybe your IO.SYS is corrupted or something.  Run a SCANDISK first, just to make sure your hard drive's not starting to fail.
0
 
LVL 1

Accepted Solution

by:
TMiller earned 100 total points
Comment Utility
The last thing you should try is the mouse under Dos, but I mean pure Dos. Press F8 while the boot starts and choose "Your old Dos version". Run (manually) a mouse driver, and Dos run a program which can be used to detect a double click.

If this also fails, then this is defently a hardware problem. Of course, as you said the mouse is fine (a different mouse also acts like this one), so the only other logical solution is a hardware problem on the board it self. Probably the mouse connector or even just a short or a cut wire. Just replace the whole mouse to board circuit. Shouldn't cost more than a few $es
0
 

Expert Comment

by:bslim
Comment Utility
Hmm.....Tmiller...I think he couldn't click it on the Mouse Settings part....but its no loss to try the one u suggested :)

Anyway...its also recommended to get a new mouse...coz mouses dun actually last long.....unfortunately :(

Oh well..... I was going to ask that if you alredi changed the dbl click speed in your mouse settings part in order to accomodate for your double clicking speed...Hopefully that worked...

:)

0
 
LVL 9

Expert Comment

by:rmarotta
Comment Utility
SteveH,
There is a good way to tell about software problem in the proposed answer.  Go to DOS and eliminate any possible windows driver or software conflict.
I don't totally agree with the hardware issue.  If it was a broken wire/switch/motherboard connector problem why would the mouse be able to SINGLE click?  If you buy a new mouse, get one to connect to a com port so you can eliminate these possibilities.
Let us know what happens.
Ralph
0
 
LVL 9

Expert Comment

by:rmarotta
Comment Utility
SteveH,
I'm still curious about whether or not you have found a solution.
Please let us know....
Ralph

0
 

Author Comment

by:SteveH012698
Comment Utility
In DOS, I ran a mouse driver and a program; and the mouse worked OK. At that point, I went and bought a MS mouse with a driver disk and installed and it, but it still wouldn't doubleclick in Windows.  So I reinstalled Windows 95 and then reinstalled the new mouse and now it works fine. Thanks for all the help.  

0

Featured Post

What Security Threats Are You Missing?

Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

Join & Write a Comment

this article is a guided solution for most of the common server issues in server hardware tasks we are facing in our routine job works. the topics in the following article covered are, 1) dell hardware raidlevel (Perc) 2) adding HDD 3) how t…
In the modern office, employees tend to move around the workplace a lot more freely. Conferences, collaborative groups, flexible seating and working from home require a new level of mobility. Technology has not only changed the behavior and the expe…
Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…
This video demonstrates how to create an example email signature rule for a department in a company using CodeTwo Exchange Rules. The signature will be inserted beneath users' latest emails in conversations and will be displayed in users' Sent Items…

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

9 Experts available now in Live!

Get 1:1 Help Now