Solved

NT Dial up networking error 718

Posted on 1998-02-12
1
228 Views
Last Modified: 2013-12-23
I work for a small ISP. I am trying to assist a customer with a dial-up
problem. The cust is running NT 4 workstation w/ service pack 3. Tcp/ip is
installed, and works just fine for the LAN connection. RAS is installed,
configured to dial out only, and has TCP/IP selected as the dial out
protocol. At first the customer was connecting fine, and getting assigned an
IP address (we use dynamic IP addressing) but I could not get a response
from the IP. (no response from ping, and traceroute stops at dial up server
cust is logged into.) I had the customer create a new phonebook entry, and
got the same thing. Then I had the cust remove TCP/IP and RAS, shutdown,
restart and reinstall TCP/IP and RAS. I reconfigured everything - once again
TCP/IP sees the other machines on the LAN, no problem there. I reconfigured
RAS to dial out only, using the unimodem on com2, with tcp/ip setup as the
protocol. Now I get an error 718- TCP/IP timed out while waiting for a valid
response from the PPP peer. I've searched for an hour on the MS knowledge
base for some hints as to what it could be - no luck.
0
Comment
Question by:bobman
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 37

Accepted Solution

by:
bbao earned 150 total points
ID: 1570934

If you receive error 718, "the server has not  responded," you may want to increase the number of attempts PPTP makes to transmit data.
 
You can make this change by editing the following registry entry.
 
WARNING: Using Registry Editor incorrectly can cause serious, system-wide problems that may require you to reinstall Windows NT to correct them. Microsoft cannot guarantee that any problems resulting from the use of Registry Editor can be solved. Use this tool at your own risk.
 
1. Run Registry Editor (Regedt32.exe).
2. Go to the following key in the registry:
      HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Paramters
 
3. On the Edit menu, click Add Value and use the following entry (if the entry already exists, just double-click it to edit the value):
 
      Value Name:    PPTPTcpMaxDataRetransmissions
      Data Type:     REG_DWORD
      Value range:   0 - 0xFFFFFFFF
      Default value: 9h
 
By default, this value is 9h. You may want to increase this value to 18h. It is not recommended to increase this value beyond 27h.
 
If you are using the NetBEUI protocol to connect to a PPTP server, you may need to install Windows NT 4.0 Service Pack 3. For additional information, please see the following article in the Microsoft Knowledge Base:
 
   ARTICLE-ID: Q163129
   TITLE     : RAS Client Fails to Connect to Service Pack 2 Using NetBEUI
 
For additional information, please see the following article(s) in the Microsoft Knowledge Base:
 
   ARTICLE-ID: Q154674
   TITLE     : PPTP Registry Entries
 
   ARTICLE-ID: Q164052
   TITLE     : PPTP and Interoperability with Other Local Machine Services
 
   ARTICLE-ID: Q164601
   TITLE     : How to Enable PPTP Port for Network Monitor
 
   ARTICLE-ID: Q158387
   TITLE     : RAS Server Cannot Use DHCP to Assign Addresses w/ PPTP Filtering

0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Enterprise networks where VoIP phones have been deployed frequently use port configurations that allow both a computer and an IP phone to be plugged into the same switch port but use different VLANs. On Cisco equipment I'm referring to the "native V…
Resolve DNS query failed errors for Exchange
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…
Are you ready to implement Active Directory best practices without reading 300+ pages? You're in luck. In this webinar hosted by Skyport Systems, you gain insight into Microsoft's latest comprehensive guide, with tips on the best and easiest way…

730 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question