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HP DeskJet 500, Ink Cartridg

Posted on 1998-02-24
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Last Modified: 2006-11-17
I Have an HP DeskJet 500 printer.  The ink cartridge will die right at 50% of it's lifespan, as though the ink head just dried up.
I know how to prime the cartridge, and I know how to perform a printhead cleaning, in fact I will do it regularly.  It is not that the head is drying out, or that it is becoming clogged or from lack of use, I use the printer all the time.  It's just the printer will quit printing as soon as the cartridge gets to 50% use.
I Put in a new cartridge, and it will work great, down to 50%.
After 50%, the heads look fine, and the cartridge is only 1mo old. I do not used refilled cartridges.

WHATS WRONG?
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Question by:frustrated012598
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jrhelgeson earned 1400 total points
ID: 2013323
Your printer needs professional cleaning.
The rubber 'nipple' that is used to rest the print head is probably clogged itself.  It is probably dried up an incapable of properly cleaning & priming the ink cartridge.
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by:frustrated012598
ID: 2013324
Thanks, I think that will solve it!
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