Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
?
Solved

Win95 and DUN on a ROLM phone system

Posted on 1998-02-28
6
Medium Priority
?
232 Views
Last Modified: 2013-12-16
I have a Compaq DeskPro 486/33M pc with Win95 at my office. Someone recently gave me an OEM Computer Peripherals ViVa 28.8 speaker phone internal modem 110-03025-06-A03.

I finally configured the Compaq for it and I can get Win95 to 'see' it on COM1 (it can query it and give me the eprom data of ATI1 - ATI7 when I click on     Properties/Diagnostics/More Info).

However, I cannot dial out nor get incoming faxes through the modem. My office uses a Rolm phone system but I don't think that should matter(?). I have set up a DUN connectoid and configured it correctly. I have also tried MS fax as well as MS dialer but they all complain that there is no dial tone. I have to dial '9' to get a dial tone so my properties/options are configured as such. I also tried the 'operator/manual dial' option which prompts me to actually dial the number myself then click on 'connect' when I hear the other-end computer tone then hang up. Even this does not work.

I've enabled the ModemLog feature and it always ends with a 'NO CARRIER' message.

Either the Rolm phone system is sending a frequency which is too high/low for the modem to detect or the modem itself might be bad.

Any ideas for me? (Other than trying another 'working' modem?
Walter
0
Comment
Question by:w_cohen
  • 3
  • 3
6 Comments
 
LVL 32

Accepted Solution

by:
jhance earned 300 total points
ID: 1754739
Is the ROLM system giving you an ANALOG (or POTS) line interface?  Often with PBX systems like your ROLM, there is no POTS line brought to the individual desk.  Outputs from the system, however, can be programmed by your phone administrator to offer POTS interface to other outlet jacks on your wallplate.  Some PBX phone stations also have auxiliary output jacks that can support this.

Be aware also, that by plugging the modem into the PBX digital interface phone line, you may have damaged the modem.
0
 

Author Comment

by:w_cohen
ID: 1754740
So then a normal modem will not work. Modems are analog and the ROLM phone system is a digital system.

I'll need a device that converts digital to analog.
0
 
LVL 32

Expert Comment

by:jhance
ID: 1754741
No, you need whoever runs the phone system to provide you with an analog line out of the Rolm phone system.  
0
Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

 

Author Comment

by:w_cohen
ID: 1754742
No, as I said, I need a digital to analog conversion device.  This is ultimately more obtainable than an analog line, believe me.
0
 
LVL 32

Expert Comment

by:jhance
ID: 1754743
This is not the kind of thing you go over to Radio Shack and buy.  Each PBX (the ROLM) expect to talk to a specific and proprietary desk station.  There are probably some companies out there that offer such a thing but my guess is that it's quite costly.  
0
 

Author Comment

by:w_cohen
ID: 1754744
Konnexx makes them for desktops as well as laptops.  They run $79-$100 at PC/Mac Connection.
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

IF you are either unfamiliar with rootkits, or want to know more about them, read on ....
Unable to change the program that handles the scan event from a network attached Canon/Brother printer/scanner. This means you'll always have to choose which program handles this action, e.g. ControlCenter4 (in the case of a Brother).
As developers, we are not limited to the functions provided by the VBA language. In addition, we can call the functions that are part of the Windows operating system. These functions are part of the Windows API (Application Programming Interface). U…
Windows 10 is mostly good. However the one thing that annoys me is how many clicks you have to do to dial a VPN connection. You have to go to settings from the start menu, (2 clicks), Network and Internet (1 click), Click VPN (another click) then fi…
Suggested Courses

569 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question