Win95 and DUN on a ROLM phone system
Posted on 1998-02-28
I have a Compaq DeskPro 486/33M pc with Win95 at my office. Someone recently gave me an OEM Computer Peripherals ViVa 28.8 speaker phone internal modem 110-03025-06-A03.
I finally configured the Compaq for it and I can get Win95 to 'see' it on COM1 (it can query it and give me the eprom data of ATI1 - ATI7 when I click on Properties/Diagnostics/More Info).
However, I cannot dial out nor get incoming faxes through the modem. My office uses a Rolm phone system but I don't think that should matter(?). I have set up a DUN connectoid and configured it correctly. I have also tried MS fax as well as MS dialer but they all complain that there is no dial tone. I have to dial '9' to get a dial tone so my properties/options are configured as such. I also tried the 'operator/manual dial' option which prompts me to actually dial the number myself then click on 'connect' when I hear the other-end computer tone then hang up. Even this does not work.
I've enabled the ModemLog feature and it always ends with a 'NO CARRIER' message.
Either the Rolm phone system is sending a frequency which is too high/low for the modem to detect or the modem itself might be bad.
Any ideas for me? (Other than trying another 'working' modem?