Panasonic KX-P1`150

When printing out jobs..every so often the printer prints
garbage characters.  Shuting off the printer and restarting
usually works but this is very annoying to have to babysit
the printer with multi pages
kidoodlesAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

jrhelgesonCommented:
1) How often [will it print garbage]
[a] every time,
[b] daily
[c] weekly
[d] monthly


2. When it prints garbage, does it (please choose all that apply)
[a] Print a single character garbled,  
[b] print a word,
[c] line of text,
[d] keeps printing garbage,
[e] other, (Please explain)_________________________

3.  When it starts printing garbage characters, is it
[a] in place of another character
[b] in the middle of nowhere, (margins, between lines, etc...)

Are the garbage characters ASCII characters, such as: Hearts, arrows, smiley faces, or is it true unreadable junk?

What software are you using to print?

How large is the nominal print job that you can print before it starts printing junk?  If you re-sent the same job, the next time will it print fine? (can you duplicate the problem?)
**If the problem is consistant, it is hardware.  If the problem is random, it is hardware**

2 things I've seen that cause this are a bad or faulty printer cable, or no surge supressor protecting that printer.  Dot matrix printers are very sensitive to power dip's and spikes.  
Let me know the answers, in the mean time, give that a shot.

jr


0
kidoodlesAuthor Commented:
avg. once or more every time I print...  Seems to be more so with Microsoft Works and sometimes with UPS Online program.  Most invoices used w/Quickbooks seem to print ok.

Mostly it prints a block (several lines) of ascii in the middle of a page... Sometimes its a random ascii character.  Last print junk printed mostly çççççLLLLL@@@@

Reprinting usually does it.  99% of jobs are only 2pgs.  Yet one pg has block of ascii.  2nd try usually works, if printing multiply 2pg jobs.

I have new cable and all hardware is on surge supressors..(learned the hard way when lighting struck thru phone line..lost "everything")
0
jrhelgesonCommented:
What printer driver are you using?
What other devices do you have plugged into the same power curcuit as this printer/computer?

When did this start?
0
jrhelgesonCommented:
Are you still interested in resolving this issue?
(or did you just become extremely busy like I have)

jr
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Printers and Scanners

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.