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Hayes 56k Flex

Posted on 1998-03-22
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Last Modified: 2013-12-27
I have 2 hayes modems. A 33.6 and a new 56.6 external Fax modem. The 33.6 connects at 33.6 consistantly. The 56.6 will not connect over 24.6 on the same line and the same computer. The 56.6 is a version 100397d of which hayes does not list a patch for.  I have written Hayes several e-mails and am getting properly ignored. Any help would be appriciated. Thanks  
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Question by:greywolf020697
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Expert Comment

by:csprague
ID: 1146126
flex tecnology is not widely accepted by many ISPs, so you probably have to shop around to find the one you want. my suggestion is to take the modem back, you can barely ever get the maximum bps from anything over 33.6
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Author Comment

by:greywolf020697
ID: 1146127
The ISP that I use is using flex technology. I have other friends that use it with vering results. All faster than 33.6. I I don't recieve an answer solving this problem soon I may take your suggestion and return the modem. Thanks
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Accepted Solution

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mourfield earned 200 total points
ID: 1146129
I am going to assume that your ISP supports 56Kflex technology.  The "flex" tells me your modem has a Rockwell Chip set.  Therefore, in your modem properties (Control Panel -> Modems -> Properties -> Connections -> Advanced -> Extra Settings) try this init string "AT&F S11=55 S202=32".  If you still can't at the faster rates, add "+MS=11".  Which turns on v.34 -- you'll only connect at a maximum of 33,600 bps (more likely 28,800), but that is better than what you were doing.
The problem (assuming you and your ISP have compatible hardware and are using compatible standards) is the line loss between you modem and the telephone company substation.
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Author Comment

by:greywolf020697
ID: 1146130
I think I am going to be returning the modem. after putting the strings in I couldn't get the computer to recognize the modem. Thanks to you all for your help and in my openion stay away from the Hayes Accura modems, not because they are inferior but because you cannot get any tech support.
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