Solved

Can't shut down from special menue

Posted on 1998-03-30
9
318 Views
Last Modified: 2010-04-25
50% of the time I can't shut down computer using special menue bar.
System: 6400/200/56

Thanks in advance for your advice

Weimin
0
Comment
Question by:weimin
9 Comments
 
LVL 10

Accepted Solution

by:
rbr earned 100 total points
ID: 1538347
Are any internet connections open (some modem have problems with hanging up) and what applications are running when you want to shut down your Mac
0
 

Author Comment

by:weimin
ID: 1538348
It usually occurs after disconnecting from internet and closing Netscape.
0
 
LVL 3

Expert Comment

by:rickyr
ID: 1538349
Hi..
You could try Quiting Netscape and then disconnecting from the internet??
regards
0
ScreenConnect 6.0 Free Trial

Discover new time-saving features in one game-changing release, ScreenConnect 6.0, based on partner feedback. New features include a redesigned UI, app configurations and chat acknowledgement to improve customer engagement!

 

Author Comment

by:weimin
ID: 1538350
Either quiting NS first then disconnecting or disconnecting first then quiting NS have the same result.
0
 
LVL 4

Expert Comment

by:rifty
ID: 1538351
rbr seems to have tied up this question by asking a question. I have one question - are Norton's Utilities on this computer and were they installed from the original installer disks?

Rifty
0
 

Author Comment

by:weimin
ID: 1538352
Hi, Rifty,
I do have Norton Utility installed, which was copied from my another external drive.

Weimin
0
 
LVL 4

Expert Comment

by:rifty
ID: 1538353
I did the same thing as you have done here and experienced the same problem with System 8 and NU. I suggest that you take everything to do with Norton's off the second drive, and use the Norton Installer disks to do a proper install on that system. Somehow the profiles do not match up and you get this conflict.  

Nevertheless this doesn't always solve the problem in every case, and if not, it is usually to do with a extension conflict - you can test this by starting with extensions OFF and seeing if it closes down correctly. Then you have the tedious job of locating the guilty party.

If my answer is correct and you are not satisfied with the one presently tying up the question, then please allow me to submit this as an answer.

Rifty
0
 

Author Comment

by:weimin
ID: 1538354
Hi, Rifty,

I took NU off the drive. It does help to reduce the number of system hanging, although not totally.

Thanks

Weimin

BTW, how can I give points to your answer?
0
 
LVL 4

Expert Comment

by:rifty
ID: 1538355
Well, you have to decide whether or not the answer you were given is satisfactory. If it did not help, then you can reject it, and put the question back on again, perhaps adding to the original that you wish to grade a response from me. I'll submit my comment as an answer. I may be able to add something more useful too. Is there EVER a problem shutting down if you have extensions OFF?

Rifty
0

Featured Post

Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

There is a security feature on iOS devices that is nearly impenetrable when it has been activated.  This article will provide some possible solutions as well as necessary steps to take to ensure you do not end up with a locked device.
In this article we will discuss some EI Capitan Mail app issues and provide some manual process to resolve them.
This Micro Tutorial will teach you how to censor certain areas of your screen. The example in this video will show a little boy's face being blurred. This will be demonstrated using Adobe Premiere Pro CS6.
In a recent question (https://www.experts-exchange.com/questions/28997919/Pagination-in-Adobe-Acrobat.html) here at Experts Exchange, a member asked how to add page numbers to a PDF file using Adobe Acrobat XI Pro. This short video Micro Tutorial sh…

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question