Solved

Journaling emails. Outlook97

Posted on 1998-04-01
3
282 Views
Last Modified: 2010-08-05
The email journal doesnt bring up the email, just an entry note, which is pretty useless to me.

In Tools/Options/Journal tab, I can check the 'E-mail message' check box in the 'Automatically record these items" frame. But the 'For these contacts' frame is empty, even though i have contacts entered in the Contact folders.

I want this to work. Points for a solution.
0
Comment
Question by:ozphil
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 3

Expert Comment

by:d4jaj1
ID: 1620430
Are you using the Exchnage Server or regular SMTP POP3 email?  The reason I aks is many of the Outlook functions, like Inbox Rules, synconization, etc don't work unless the exchnage server is being used.  I though I saw something about Journal entries not working correctly with SMTP, but I can't remember.  Let me know.
0
 
LVL 4

Author Comment

by:ozphil
ID: 1620431
Im using SMTP. All the literature ive been reading doesnt indicate that Outlook functions wont work with SMTP, but what you say may be correct. However i need to be sure. Any Microsoft knowledge base references?

Outlook looks like it will be of limited use if its features dont support SMTP. 'Half baked' is the description one would use.
0
 
LVL 3

Accepted Solution

by:
d4jaj1 earned 50 total points
ID: 1620432
I have gotten this to work in version 8.02.  Simply drag a email message from your inbox to the journal and a 'link' to the email will be added in the journal.  It would be better if the contents of the email were added, but only a envelope and a text message of the email appear.

A few things need to be set inorder for this to work.  From teh Tools menu, choose Options, then the Journal tab.  Select teh save emails section on teh right side and select the contacts you want to journal on the right.

Let me know if you have any more questions.
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Many people use more than one email account and so it becomes difficult for them to manage them when they use separate accounts,  so, in this article, I have shared an easy way to add Other Mail Accounts in your Google Inbox. It helps to combine all…
This article describes how to import an Outlook PST file to Office 365 using a third party product to avoid Microsoft's Azure command line tool, saving you time.
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

739 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question