I've posted this in many newsgroups. Please know this is not just Netscape communicator related.
1st I'm not a programmer so if you reply please know if you speak
"programmese", I'll probably not understand.
I troubleshoot at www.experts-exchange.com
, a Q@A site. We have been
seeing a lot of problems lately with
installations [THE DECOMPRESSION OF %S FAILED] using "Installshield".
It's hard for me to think that after reading and trying most of the
solutions recommended; most are changing the 'temp' and or "tmp", i.e;
SET TEMP=C:\TMP and variations of that, along with very good
optimization of the questioners system, including:
1. Turn off CD-ROM caching.
2. Make approximately 45 MB of hard drive space available at
minimum, as Installshield (depending on the parameters set by
the software writer) will look at the minimum set when the
file(s) are compressed. This makes room for the program files
(38 MB base parameter) and extra working space for cleanup if
that parameter has been chosen. Compressed drives only estimate
the amount of free space available and may need even more than
the amount being reported as available (Installshield parameter
minimum as against acutal free space plus cleanup). If this has
been left at default values in Installshield, a program with
15MB of files could be calling for 40MB plus another 40MB for
3. Free up memory. Installshield requires 8 MB of physical RAM,
with approximately 5,500k free.
NOTE: In addition to the foregoing, if QEMM or Stacker are
running in the background, the probability of failure increases
progressively in a linear fashion, eg: the lower the amount of
installed ram, the higher the probability of a failure.
We still are not solving this.
I'm beginning to think it's more hardware related that software or
The [THE DECOMPRESSION OF %S FAILED] is mostly with Netscape
Communicator, however, if a person has trouble
with that he or she also has the identical problem with ALL other
Can anyone help me understand why, [other than a corrupted file], this
occurs and hopefully how to fix it.
A lot of people now simply can't install programs.
NOTE: In all cases the questioner reports a certain % where the istallation fails. This varies,
i.e.; 38% then fails, or 78% then fails.
Please refere to http://www.experts-exchange.com/Q.10046601
for related conversation.