Now Contact won't run

I have purchased 2 copies of Now Contact, one for my Performa and one for my PowerBook.  The Performa copy is version 3.6.5, the PowerBook has 3.6.  I also use Now Synchronize to connect with my PalmPilot.  After synchronizing the to Macs, Now Contact will not run on my PowerBook.  It gives me a message that I have not purchased enough copies of Now Contact.  How do I fix this?  Is there a way I can delete the registration into and then re-enter it?
QuackerbackAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

kmrussellCommented:
Go to the "hard drive", "system" folder and "preferences", find the preferences associated with the program you are using and trash them and empty the trash holding "options" key down to force trash the preferences. This will reset the program's settings.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
QuackerbackAuthor Commented:
It worked.  Thanks!
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Apple Software

From novice to tech pro — start learning today.